Hannah Sescil
New London
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Family Chiropractic of Charleston
Charleston
10.2020 - 01.2021
- Greeted patients warmly and managed front desk operations efficiently.
- Scheduled appointments using electronic health record system for smooth patient flow.
- Verified patient insurance information and processed necessary documentation accurately.
- Answered phone calls promptly and addressed inquiries with professionalism.
- Assisted patients with check-in and check-out procedures to ensure timely visits.
- Collaborated with chiropractic staff to coordinate patient care effectively.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with getting patients started on personalized therapy before getting adjustments done
Key Holder Supervisor
Justice Tween Brands
Charleston
06.2019 - 08.2020
- Supervised daily store operations and team performance during shifts.
- Managed cash handling and ensured accurate register transactions.
- Trained new employees on policies, procedures, and customer service techniques.
- Handled opening and closing shift procedures
- Assisted with floor sets
- Handled deliveries and shipments
- Assisted with inventory
- Handled phone calls with regional manager
- Assisted with customer issues or complaints
Style Advisor
Justice Tween Brands
Charleston
04.2017 - 06.2019
- Running cash register
- Assisting customers with finding clothing and sizes
- Assisting with floor sets
- Packaging merchandise for shipping
- Unpacking freight and moving items to the sales floor
Education
R.B Stall High School
North Charleston, SCSkills
- Electronic health records
- Appointment scheduling
- Insurance verification
- Data entry
- Cash handling
- Customer service
- Inventory management
- Visual merchandising
- Team supervision
- Documentation accuracy
- Effective communication
- Time management
- Store operations
- Inventory monitoring
Other:
- I am also currently in the process of schooling to become a CPHT
Timeline
Front Desk Receptionist
Family Chiropractic of Charleston
10.2020 - 01.2021
Key Holder Supervisor
Justice Tween Brands
06.2019 - 08.2020
Style Advisor
Justice Tween Brands
04.2017 - 06.2019
R.B Stall High School