Hannah Sharp
Redmond,OR
Summary
Highly-motivated professional with extensive experience in customer service, sales, cash handling, leadership, and team supervision. Recognized for customer service, building relationships, resolving customer concerns, managing high-volume transactions, and maintaining organized operations in fast-paced environments.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Bartender
Tumble Inn Saloon
Redmond, OR
01.2024 - 06.2026
- Managed bar operations independently, ensuring exceptional customer service and satisfaction.
- Maintained strict control over product inventory and resolved customer concerns with absolute professionalism.
- Accurately handled cash, balanced tills, and processed high-volume financial payments.
- Assisted patrons with payouts from Oregon Lottery.
- Checked tickets from video poker machines against payout slips before cashing out customers.
- Adhered to safety guidelines while handling large amounts of money.
Deep Clean Manager
Sparkle Cleaning Service
12.2022 - 01.2024
- Trained and supervised employees, ensuring adherence to high standards of sanitation for residential and commercial clients.
- Utilized specialized tools and techniques to execute detailed deep-cleaning projects, enhancing overall service quality.
- Managed inventory of cleaning supplies and equipment for optimal use.
- Resolved client concerns promptly to ensure satisfaction with services provided.
Customer Service Associate
Juniper Golf Course
Redmond, OR
04.2021 - 05.2022
- Maintained a fully stocked and organized beverage cart, servicing patrons dynamically across the course.
- Efficiently processed point-of-sale transactions and assisted with busy indoor table service during the winter season.
- Provided support during events, ensuring smooth customer experiences.
Supervisor
Substance
Bend, OR
06.2017 - 07.2021
- Promoted directly to Supervisor within the first year of employment due to exceptional sales performance and operational aptitude.
- Executed 8 hours of daily face-to-face customer sales while tracking inventory requirements across diverse product lines to ensure stock availability.
- Supervised operational team of 10 to 15 employees, overseeing daily safe drops and preparing tills to maintain accurate financial records.
- Maintained ATM functionality and prepared bank deposits for Garda armored truck transport.
Sales Associate
Diamond Tree
Bend, OR
08.2016 - 06.2017
- Coordinated front-desk workflows, ensuring smooth visitor check-ins, and accurate online order preparation.
- Assisted customers in selecting cannabis products based on individual preferences and needs.
- Performed opening and closing duties such as counting cash drawers, setting alarms.
Education
6 Week Completed Course - Educational Leadership And Management
Central Oregon Community College
Bend, OR 02.2019 - 04.2019
Skills
- Conflict resolution
- Cash handling
- Cannabis knowledge
- Training and mentoring
- Team leadership
Certification
- OLCC Service Permit
- Food Handler Card
Timeline
Bartender
Tumble Inn Saloon
01.2024 - 06.2026
Deep Clean Manager
Sparkle Cleaning Service
12.2022 - 01.2024
Customer Service Associate
Juniper Golf Course
04.2021 - 05.2022
6 Week Completed Course - Educational Leadership And Management
Central Oregon Community College
02.2019 - 04.2019
Supervisor
Substance
06.2017 - 07.2021
Sales Associate
Diamond Tree
08.2016 - 06.2017