Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Short

Summary

Dynamic Restaurant Manager with a proven track record at Pita Wheel, excelling in operational efficiency and customer satisfaction. Skilled in resolving issues and fostering teamwork, I successfully trained staff and implemented feedback-driven improvements, enhancing service quality. Adept at inventory management and maintaining high standards of cleanliness and safety in fast-paced environments.


Overview

6
6
years of professional experience

Work History

Restaurant Manager

Pita Wheel
03.2021 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.

Daycare Teacher

Assembly of Faith Christian Child Care Center
01.2020 - 02.2021
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.

Restaurant Server

Bad Daddy's Burger Bar
04.2019 - 01.2020
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.

Education

Certificate - Phlebotomy

Cleveland Community College
Shelby, NC
01-2025

Certificate - Certified Nursing Assistant

Cleveland Community College
Shelby, NC
10-2024

Associate of Science - Science

Gaston College
Dallas, NC
06-2021

High School Diploma -

North Gaston High School
1133 Ratchford Dr Dallas, NC 28034
06-2019

Skills

  • Being able to find a resolution to restaurant and customer issues
  • Fulfilling multiple tasks at any given moment to ensure customer service
  • Being able to work as a team in order to fulfill daily tasks
  • Being able to communicate in a correct manner to customers and employees to ensure their needs and concerns

Timeline

Restaurant Manager

Pita Wheel
03.2021 - Current

Daycare Teacher

Assembly of Faith Christian Child Care Center
01.2020 - 02.2021

Restaurant Server

Bad Daddy's Burger Bar
04.2019 - 01.2020

Certificate - Phlebotomy

Cleveland Community College

Certificate - Certified Nursing Assistant

Cleveland Community College

Associate of Science - Science

Gaston College

High School Diploma -

North Gaston High School