Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Hannah Shott

Coos Bay,OR

Summary

Proven Cosmetologist with a track record of enhancing client satisfaction at The Hair Co. Etc., adept in friendly communication and active listening. Excelled in cross-selling at Maurices, significantly contributing to team targets. Licensed in cosmetology, my diverse skill set includes equine nutrition, showcasing a unique blend of technical proficiency and interpersonal abilities. I have a high passion for community service, growing up in 4-H and High School equestrian Team, now I love giving back in my adult life as a 4-H leader and a member of the Coos County Mounted Sheriffs Posse.

Overview

8
8
years of professional experience

Work History

Cosmetologist

The Hair Co. Etc.
01.2022 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.

Barista

The Human Bean
06.2018 - 10.2019
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Stylist Sales Associate

Maurices
09.2016 - 09.2018
  • Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
  • Connected and engaged with customers to understand styling needs.
  • Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.

Education

Southwestern Oregon Community College
Coos Bay, OR

High School Diploma -

North Bend High School
North Bend, OR
06.2018

Skills

  • Social skills
  • Friendly Communication
  • Active Listening
  • Licensed Cosmetologist
  • Horse handling
  • Equine nutrition
  • Dog Handling
  • Cleaning and sanitizing
  • Community Service

Accomplishments

  • Qualified for the State Horse Judging Team by placing top five out of all of the Senior competitors in Coos County in 2016.
  • 2018 Reserve Champion in Showmanship at the Pacific North West Invitational Championship by placing top 3 at the district level and then top 5 at the state level for Oregon High School Equestrian Team.
  • 2015-2018 qualified for state in multiple events for Oregon High School Equestrian Team
  • January 2023 Voted to be 2nd Lieutenant for the Coos County Mounted Sheriffs Posse
  • January 2024 Voted to be Secretary for the Coos County Mounted Sheriffs Posse

Timeline

Cosmetologist

The Hair Co. Etc.
01.2022 - Current

Barista

The Human Bean
06.2018 - 10.2019

Stylist Sales Associate

Maurices
09.2016 - 09.2018

Southwestern Oregon Community College

High School Diploma -

North Bend High School

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Hannah Shott