Hannah Silva
Roseville,CA
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Customer Service
Hawaiian Snow
Sacramento, CA
07.2016 - Current
- Interacted with customers in a friendly and professional manner, enhancing overall satisfaction levels.
- Maintained full supplies at all times by replenishing stock items regularly.
- Ensured proper food safety standards were met throughout the event.
- Maintained a clean event area from setup to teardown, ensuring a tidy environment throughout the entire process.
- Ensured accurate order taking and timely delivery to staff members.
Dairy Queen Crew Member
Dairy Queen Grill & Chill
Sacramento, CA
02.2023 - 03.2023
- Maintained an organized work area to ensure efficient operations.
- Performed cashier duties such as taking orders, collecting payments, and providing change.
- Served food quickly for positive guest experiences.
- Packed fast food products in approved containers, cups, and bags.
- Warmly greeted visitors to promote great customer service and a positive ordering experience.
Barista
Target
Sacramento, CA
03.2023 - 08.2023
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Stocked shelves with ingredients needed to make coffee drinks.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Operated cash registers to process customer payments.
Retail
Target
Sacramento, CA
08.2023 - 09.2023
- Organized displays to attract customers and promote sales.
- Operated cash register and accurately processed customer transactions.
- Greeted customers upon entering the store and provided assistance.
- Assisted customers with finding the right product for their needs.
- Stocked shelves with merchandise according to company standards.
- Replenished shelves with updated products to maintain inventory organization.
Customer Service
Watts Cookin' Caterting Co
Sacramento, CA
02.2021 - 03.2022
- Provided excellent customer service to guests.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked food before serving it to customers.
- Monitored cleanliness and proper set-up consistently.
- Delivered food orders promptly and courteously.
Education
High School Diploma -
Rio Americano High School
Sacramento, CA06.2022
Skills
- Customer service
- Supply Restocking
- Safe Food Handling
- Self-motivated
- Multitasking
- Flexible Schedule
Languages
English
Timeline
Retail
Target
08.2023 - 09.2023
Barista
Target
03.2023 - 08.2023
Dairy Queen Crew Member
Dairy Queen Grill & Chill
02.2023 - 03.2023
Customer Service
Watts Cookin' Caterting Co
02.2021 - 03.2022
Customer Service
Hawaiian Snow
07.2016 - Current
High School Diploma -
Rio Americano High School
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