Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
Generic

Hannah Smith

Wilmington,NC

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

3
3
years of professional experience

Work History

Game Operations Student Worker

Marymount University
10.2022 - Current
  • Worked in team environment to maintain high levels of productivity.
  • Took and followed detailed directions from others.

Coach

Coastal Rays Lacrosse
02.2021 - Current
  • Utilized positive communication to encourage team and promote integrity and respect.
  • Collaborated with other coaches to create and execute game plans.
  • Monitored team practices to establish high level of performance.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.

Front Desk Staff

Shell Island Resort
05.2022 - 08.2023
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected room deposits, fees, and payments.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Starbucks Barista

Starbucks
05.2020 - 08.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

Bachelor of Arts - Graphic And Media Design

Marymount University
Arlington
08.2025

High School Diploma -

Emsley A. Laney High School
Wilmington, NC
06.2021

Skills

  • Team Development
  • Customer Service
  • Strategic Planning
  • Time Management
  • Leadership
  • Social Media Content Creation
  • Adobe Systems Adobe Photoshop
  • Adobe InDesign
  • Adobe Illustrator
  • Listening Skills

Volunteering

Since August of 2021 I have been going to AHC Inc. with my lacrosse team weekly to work with my buddy on their homework and extra skills.

Timeline

Game Operations Student Worker

Marymount University
10.2022 - Current

Front Desk Staff

Shell Island Resort
05.2022 - 08.2023

Coach

Coastal Rays Lacrosse
02.2021 - Current

Starbucks Barista

Starbucks
05.2020 - 08.2021

Bachelor of Arts - Graphic And Media Design

Marymount University

High School Diploma -

Emsley A. Laney High School

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Hannah Smith