Hannah Smith
Jacksonville,FL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Thank you for your interest and consideration.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
Star Taekwondo
Fort Myers, FL
10.2022 - 01.2024
- Provided guidance and support to junior staff members on daily tasks and program objectives.
- Managed client concerns and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Provided exceptional cliental service to ensure their satisfaction.
- Developed and implemented strategies for providing engaging educational activities for a wide range of ages.
- Advanced adaptive multitasking skills to manage a quickly changing environment.
Education
Associate of Science -
Florida SouthWestern State College
Fort Myers, FL05-2025
Focus in Engineering
Florida SouthWestern Collegiate High School
Fort Myers01-2024
Skills
- Employee Communication
- Product And Service Knowledge
- Individualized And Group Training
- Customer Relations
- Quality Control
- Deescalating High Stress Customer Conflicts
Accomplishments
- Treasurer of Women In STEM Society of FSW Branch
- Volunteer Relief Work For Ian Refugees
- Athlete Advocate For Special Olympic Athletes
- Dual Enrollment in Collegiate High School During Junior and Senior Years
- Two Years in Advanced Space Academy Summer Programs
Certification
- First Aid and CPR Certified
Languages
ASL
Limited
References
- Grandmaster Ingrid Ewing Former Employer (239) 672-7605 StarTKDwellness@hotmail.com
- Terry Lawrence Former Manager (239) 295-2384
- Professor Kerri L. Keough Lampos kkeughlampos@fsw.edu
Timeline
Assistant Manager
Star Taekwondo
10.2022 - 01.2024
Associate of Science -
Florida SouthWestern State College
Focus in Engineering
Florida SouthWestern Collegiate High School
Similar Profiles
Beatriz FariasBeatriz Farias
Child and Youth Program Assistant at DW. Kim Taekwondo CenterChild and Youth Program Assistant at DW. Kim Taekwondo Center
Aya SomersAya Somers
Assistant Taekwondo Instructor at Howick TaekwondoAssistant Taekwondo Instructor at Howick Taekwondo
Cathan BatesCathan Bates
Summer Camp Assistant at Stockbridge Taekwondo AcademySummer Camp Assistant at Stockbridge Taekwondo Academy
Toni BasalduToni Basaldu
Care Management Associate Manager at AetnaCare Management Associate Manager at Aetna
DESADA DEDADESADA DEDA
Nurse Extern at McLaren HospitalNurse Extern at McLaren Hospital