Professional benefits specialist equipped for managing employee benefit programs with focus on optimizing employee satisfaction and company performance. Proven ability to collaborate effectively with teams and adapt to changing requirements. Skilled in benefits administration, compliance, and communication, ensuring accurate and timely support for all stakeholders. Known for reliability and results-driven approach.
Overview
9
9
years of professional experience
Work History
Employee Benefits Specialist
IBEW Local #41 Health Fund
02.2024 - Current
Administered health insurance plans, ensuring accurate enrollment, eligibility, and benefits coordination for employees.
Managed Health Reimbursement Accounts (HRA), processing weekly claims, ensuring compliance with regulations, and providing customer support to optimize plan benefits for participants.
Served as the primary point of contact for employees regarding health insurance inquiries, HRA claims, and understanding plan benefits, improving overall satisfaction.
Managed open enrollment process for over 700 employees, ensuring accurate and timely completion of all required documentation.
Ensured compliance with federal/state regulations related to benefits administration including ERISA (Employee Retirement Income Security Act), ACA (Affordable Care Act), HIPAA (Health Insurance Portability & Accountability Act), etc.
Cashier
Tuscany Market and Deli
05.2016 - 02.2024
Effectively interacted with customers by cashing them out, bagging their groceries, and providing general customer service.
Performed closing duties including counting money in the register after shifts.
Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues.
Developed rapport with regular customers by remembering their preferences and providing personalized service.
Social Media Marketing Intern
Dunne Goodwin
01.2023 - 05.2023
Created daily social media posts on behalf of a range of clients in line with client business objectives.
Assisted with creating and launching paid advertising campaigns.
Produced visually appealing graphics and videos for use on social media platforms using Canva design software.
Stayed up-to-date with industry trends and best practices in social media marketing to bring fresh ideas to the team's strategy discussions.
Education
Bachelor of Science - Business Administration
SUNY, Geneseo
Geneseo, NY
05-2023
Skills
Benefits administration
Microsoft Office
Data entry
Employee communication
Human resources
Timeline
Employee Benefits Specialist
IBEW Local #41 Health Fund
02.2024 - Current
Social Media Marketing Intern
Dunne Goodwin
01.2023 - 05.2023
Cashier
Tuscany Market and Deli
05.2016 - 02.2024
Bachelor of Science - Business Administration
SUNY, Geneseo
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