Stephanie Dunlap Wilson
Lincolnton,NC
Summary
Professional and self motivated benefits specialist equipped for managing employee benefit programs with focus on optimizing employee satisfaction and company performance. Proven ability to collaborate effectively with teams and adapt to changing requirements. Skilled in benefits administration, compliance, and communication, ensuring accurate and timely support for all stakeholders. Known for reliability and results-driven approach.
Overview
17
17
years of professional experience
Work History
Employee Benefits Specialist
The Cason Group
07.2024 - Current
- Developed and analyzed models to support employee benefit plan rollout both successfully and efficiently.
- Maximized employee understanding of benefits offerings through effective communication initiatives.
- Provided knowledgeable advice on benefits matters such as eligibility and coverage.
Employee Benefits Counselor
Mark III Employee Benefits
08.2022 - Current
- Explained advantages and limitations of different benefit programs and policies.
- Explaining benefits options and criteria, and assisting our employees with enrollment activities
- Help employees choose the most suitable benefits package, inform them of crucial program aspects and options, and assist them with enrollment process
Exclusive Agent for Allstate
Tidewater Financial Group
01.2019 - Current
- Increase client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Facilitate informative client workshops on various insurance topics, increasing overall financial literacy levels among customers.
- Expand client base through targeted networking events and referral programs.
- Streamlined office operations through efficient organization and time management strategies.
Agency Director
Jack Curtis Insurance Agency
05.2008 - 01.2019
- Provided timely reports on agency progress to board members or other governance bodies, facilitating informed decision-making processes at higher levels.
- Established strong relationships with stakeholders, ensuring ongoing support for agency
- Spearheaded successful marketing campaigns that raised awareness and attracted new clients for agency initiatives.
- Recruited, hired, and developed top candidates for open vacancies and retained staff using consistent mentoring and positive feedback.
Education
Associate of Arts - Paralegal
Itawamba Community College
Fulton, MS05-1991
Skills
- Benefits administration expertise
- Continuous learning mindset
- Strategic planning
- Conflict resolution techniques
- Employee relations management
- Insurance plans
- Client service orientation
- New employee enrollment
- Benefits explanation
- New employee orientations
- Open enrollment
- Attention to detail
Timeline
Employee Benefits Specialist
The Cason Group
07.2024 - Current
Employee Benefits Counselor
Mark III Employee Benefits
08.2022 - Current
Exclusive Agent for Allstate
Tidewater Financial Group
01.2019 - Current
Agency Director
Jack Curtis Insurance Agency
05.2008 - 01.2019
Associate of Arts - Paralegal
Itawamba Community College
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