Hannah Soriano
Gresham
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Service Team Member
Michaels Arts and Crafts
10.2022 - 10.2024
- Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
- Maintained store appearance by recovering aisles, restocking shelves, and setting up displays.
- Assisted in the efficiency of the store by filling online orders, putting away out of place products, and helping cashiers.
- Engaged with customers by answering questions and helping locate products.
Custom Framer
Michaels Arts and Crafts
10.2022 - 10.2024
- Helped and communicated with customers over the phone.
- Designed custom frame projects with customers and stored orders & customer information in computer.
- Managed order workload in a timely fashion.
- Assembled beautiful custom frames with appropriate materials and procedures to preserve customer's art.
- Maintained a clean, shared workspace.
- Assisted other team members on floor.
Cashier
Michaels Arts and Crafts
09.2021 - 09.2022
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers over the phone.
- Maintained a clean workspace.
Education
Centennial High School
Gresham, OR03-2023
Skills
- Dedicated attention and listening
- Kindness and helpfulness
- Communication and patience
- Customer Service
- Google Docs
Timeline
Service Team Member
Michaels Arts and Crafts
10.2022 - 10.2024
Custom Framer
Michaels Arts and Crafts
10.2022 - 10.2024
Cashier
Michaels Arts and Crafts
09.2021 - 09.2022
Centennial High School
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