Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hannah Spillman

Oneonta

Summary

Dynamic and dedicated professional with extensive experience in customer service at Mio Sogno. Proven ability to excel in high-pressure environments while maintaining cleanliness and teamwork. Skilled in cash handling and time management, consistently ensuring guest satisfaction through effective communication and prompt service. Achieved ServSafe certification, underscoring commitment to food safety standards.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Waitress

Mio Sogno
04.2025 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Child Nutrition Worker

Oneonta City Schools
02.2022 - Current

Demonstrated proficiency in managing time effectively.

Adhered to recipes and food guidelines in accordance with state regulations.

Applied food safety knowledge to maintain high standards.

Maintained harmonious interactions with team members, minimizing disruptions.

Achieved ServSafe certification for food handling and sanitation standards.

Executed accurate cash transactions on register.

Waitress Trainer

Logans Roadhouse Grill
02.2016 - 05.2022

Demonstrated proficiency in managing time effectively.

Adhered to recipes and food guidelines in accordance with state regulations.

Applied food safety knowledge to maintain high standards.

Maintained harmonious interactions with team members, minimizing disruptions.

Achieved ServSafe certification for food handling and sanitation standards.

Executed accurate cash transactions on register.

Waitress

Charlie B's of Oneonta
05.2022 - 04.2025
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

Advance Honors - General Studies

J. B. Pennington High School
Blountsville, AL
05.2014

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Cash handling
  • Safe food handling
  • Accurate money handling
  • Time management

Certification

Servsafe Manager Certification

Timeline

Waitress

Mio Sogno
04.2025 - Current

Waitress

Charlie B's of Oneonta
05.2022 - 04.2025

Child Nutrition Worker

Oneonta City Schools
02.2022 - Current

Waitress Trainer

Logans Roadhouse Grill
02.2016 - 05.2022

Advance Honors - General Studies

J. B. Pennington High School
Hannah Spillman