Hannah Staggs
Bloomington,IN
Summary
Hardworking student who works around 20 hours a week in a busy clinical setting. Knowledgeable in medical record documentation, appointment scheduling, and insurance verification. Dedicated to providing patients with a positive and efficient experience. Excellent with patient communication, conflict resolution, and maintaining a calm and upbeat attitude. Ability to work in a fast-paced environment as well as manage over 100 patients daily. Values helping others and encouraging health promotion.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
SIRA Imaging Center
09.2021 - Current
- Greeted patients while entering and exiting the building in a positive manner.
- Scheduled patients according to availability and patient preference.
- Helped patients with exam preparation instructions and ensured preparation for exam was complete prior to exam.
- Assisted co-workers with tasks when they fall behind, or the office was busy.
- Accurately documented information such as demographic changes and insurance information.
- Ensured that each patient had an order prior to examination, and called other providers' offices to receive verbal orders if we had not received one.
- Assisted disabled, irritable, and distressed patients to promote a positive experience that accommodated them.
- Helped patients needing translation via TeleHealth in order to make appointments go smoothly.
- Followed all HIPAA compliance rules by maintaining patient confidentiality with all information.
- Sent out reminder and result letters to inform patients about their examination results, or need for examination.
Daycare Teacher
Growing Hearts Daycare And Preschool
05.2021 - 09.2021
- Attended to a variety of age groups from infant to fifth graders.
- Adjusted my teaching style to fit the needs of different ages as well as kids with diverse learning needs.
- Provided nutritionally balanced snacks throughout the day to promote healthy habits.
- Encouraged positive interactions between kids.
- Displayed active listening to improve teacher-student relationships.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Instructed the elementary age students following curriculum provided to me.
- Communicated with parents to update them on goals, needs, and accomplishments throughout the day.
- Maintained a healthy and clean environment to ensure health and safety for all students.
Cashier/Food Runner
Heritage Trail Cafe And Coffee Roasters
11.2020 - 03.2021
- Took orders over the phone and in person, while utilizing the Square Point Of Sale system as well as taking cash transactions.
- Assisted in delivery curbside orders and prepping orders to be delivered.
- Addressed customer complaints with efficiency and an honest approach to resolve any errors.
- Cleaned off surfaces, utensils, and other equipment throughout the shift, as well as prior to leaving to maintain a healthy and clean environment that met health and safety protocols.
- Promoted store products via social media to increase revenue for the company.
Education
Associate of Science - Nursing
Ivy Tech Community College
Bloomington05.2024
High School Diploma -
Edgewood High School
Ellettsville, IN06.2021
Skills
- Patient Conflict Resolution
- Team Collaboration
- Customer Service
- Schedule Coordination
- Medical Information documentation
- Medical Records Maintenance
- Adaptable and Flexible
- BLS Certified
Timeline
Front Desk Receptionist
SIRA Imaging Center
09.2021 - Current
Daycare Teacher
Growing Hearts Daycare And Preschool
05.2021 - 09.2021
Cashier/Food Runner
Heritage Trail Cafe And Coffee Roasters
11.2020 - 03.2021
Associate of Science - Nursing
Ivy Tech Community College
High School Diploma -
Edgewood High School
Similar Profiles
Sony GarlapatiSony Garlapati
HR Recruiter at Sira ConsultingHR Recruiter at Sira Consulting
DAH-HABA CAMARADAH-HABA CAMARA
Creative Director, Marketing at By SiraCreative Director, Marketing at By Sira
Achyuth GinnaAchyuth Ginna
Senior Data Analyst at SIRA, Department of Customer Services, NSW Gov.Senior Data Analyst at SIRA, Department of Customer Services, NSW Gov.
John SmithJohn Smith
Sr. Clinical Implementation Consultant at Siemens Healthineers, Varian DivisionSr. Clinical Implementation Consultant at Siemens Healthineers, Varian Division
Kendall PhillipKendall Phillip
Student Teacher, First Grade at Summit Elementary SchoolStudent Teacher, First Grade at Summit Elementary School