Hannah Stellpflug
Bentonville,AR
Summary
Proven Store Manager with a track record of achieving over $2.8M in annual sales. Skilled in data-driven decision making, cross-functional collaboration, and project management.
Overview
4
4
years of professional experience
Work History
Store Manager
NWACC Bookstore-Textbook Brokers Inc.
Bentonville, Arkansas
04.2024 - Current
- Prepared monthly reports on sales figures, commissions, and invoices.
- Oversaw daily operations of a bookstore that provided services to 9000 NWACC college students.
- Established store tactics and strategies to achieve operational performance currently reaching over $2.8M in yearly sales.
- Coordinated with 15 cross-functional teams to deliver materials to surrounding High Schools
- Analyzed sales data to identify trends and adjust strategies accordingly for both school materials and college branded merchandise.
- Led and mentored newly hired employees on company policies, fostering a knowledgeable and effective team.
Assistant Manager
NWACC Bookstore-Barnes & Noble College
Bentonville, Arkansas
09.2021 - 04.2024
- Supervised daily operations, scheduling shifts and assigning duties for a team of 2-5 employees to ensure efficient workflow.
- Coordinated with 13 college departments to ensure smooth flow of operations and adherence to textbook cycle deadlines.
- Communicated with 12 different vendors to place textbook orders and ensure timely receipt of merchandise shipments.
- Resolved customer inquiries and complaints, enhancing customer satisfaction and retention.
- Maintained accurate records of sales transactions, supporting financial accountability and inventory management.
Education
Bachelor of Arts - History
University of Arkansas
Fayetteville, Arkansas, AR05-2021
Skills
- Project management
- Training and mentoring
- Cross-functional collaboration
- Data-driven decision making
- Time management
- Problem solving
- Relationship building
Timeline
Store Manager
NWACC Bookstore-Textbook Brokers Inc.
04.2024 - Current
Assistant Manager
NWACC Bookstore-Barnes & Noble College
09.2021 - 04.2024
Bachelor of Arts - History
University of Arkansas