Hannah Stewart-Ormon

• Delivered polished beverage service to club members and guests in private-club setting.

• Managed multiple guest requests efficiently while keeping service accurate and atmosphere welcoming.

• Anticipated guest needs with discretion, professionalism, and careful presentation.

• Supported club staff to maintain smooth service and strong member experience.

• Operated chairlifts safely while supporting guest service.

• Completed safety checks and monitored lift activity to help keep resort service reliable.

• Protected guest and coworker safety while delivering customer service at all times.

• • Resolved guest concerns and lift-line issues calmly and professionally during busy shifts.

• Worked with multiple departments to support smooth resort operations and staff safety.

Studied safety and emergency procedures to improve response time during incidents.

• Coordinated marketing budgets and resource allocation for campaigns and brand initiatives.

• Managed social media strategy and communications to boost engagement and brand visibility.

• Contributed to campaign development for launches, promotions, and rebranding efforts.

• Analyzed market trends to influence marketing initiatives in the private aircraft finance industry.

• Prepared and served cocktails, beer, and wine while maintaining product knowledge and professional presentation.

• Upsold specialty cocktails, wine, and premium spirits while building strong guest relationships.

• Helped provide fast, polished service in a high-volume restaurant environment while managing multiple guest needs simultaneously.

• Managed cash handling efficiently, tabs, and POS transactions accurately and efficiently.

• Worked closely with kitchen and support teams during high-volume service

• Delivered refined, high-touch service in a globally recognized luxury dining environment.

• Anticipated guest needs and maintained polished, attentive service throughout the dining experience.

• Managed multiple tables efficiently while maintaining consistency and composure during high-volume service.

• Demonstrated strong menu, beverage, and allergy knowledge while accommodating individualized requests.

• Built guest relationships through professional communication, discretion, and attention to detail.

• Reached record summer sales for the Nantucket location while managing temporary relocation from Charleston, SC, after promotion to store manager.
• Trained new hires, supported scheduling, and communicated expectations across the team.
• Cultivated strong customer relationships through personalized service and tailored product recommendations.
• Managed inventory, merchandising, and in-store events with close attention to detail.