HANNAH STIMETZ
Mobile
Summary
I am a college junior at the University of South Alabama. My major is Professional Health Sciences with a concentration in Health Care Management and a minor in Health and Wellness. I like to spend my time going for hikes and reading in my free time. Proven ability to handle high-volume environments and effectively address guest inquiries, excellent communication, organizational skills to enhance guest experiences, and support team objectives. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Springhill Memorial Hospital
Mobile, AL
01.2026 - Current
- Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing patient inquiries and concerns promptly.
- Coordinated communication between departments, enhancing workflow efficiency across hospital services.
- Maintained accurate patient records and data entry using electronic health record systems.
Front of House Employee
Camp Bow Wow
Mobile, AL
12.2024 - 05.2026
- Delivered exceptional customer service to enhance guest experiences.
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Trained new staff on standard operating procedures and company policies.
- Coordinated communication between guests and dog care teams to meet pet needs.
- Implemented quality control measures to maintain facility cleanliness and safety standards.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
Team Sales Lead
RALLY HOUSE MANAGEMENT
01.2022 - 01.2024
- Working with people every day
- Built the logic for the team
- Being organized and teamwork
Student
SPARK ! BIOSCIENCE
01.2022 - 01.2023
- Biology Lab Skills
- Educational institutions and online classroom management
Team Sales Lead
CAVENDERS SALES ASSOCIATE
01.2022 - 01.2023
- Working with people every day
- Being organized and teamwork
Front Counter Associate
DAIRY QUEEN GRILL & CHILL
01.2021 - 01.2022
- Working with people every day
Front Admissions Associate
SIX FLAGS ADMISSIONS
01.2021 - 01.2022
- Communication Skills
- Being organized
- Teamwork
- Paying attention to detail
Education
Bachelor of Science - Professional Health Sciences
University of South Alabama
Mobile, AL05-2027
High School Diploma -
Parkway South High School
Manchester, MO01-2024
Skills
- Organization
- Time Management
- Hardworking
- People Skills
- Problem-Solving
- Strong Communication
- Customer service
- Attention to detail
- Telephone etiquette
- Appointment scheduling
- Office organization
- File organization
- Hospitality services
Websites
Timeline
Front Desk Receptionist
Springhill Memorial Hospital
01.2026 - Current
Front of House Employee
Camp Bow Wow
12.2024 - 05.2026
Team Sales Lead
RALLY HOUSE MANAGEMENT
01.2022 - 01.2024
Student
SPARK ! BIOSCIENCE
01.2022 - 01.2023
Team Sales Lead
CAVENDERS SALES ASSOCIATE
01.2022 - 01.2023
Front Counter Associate
DAIRY QUEEN GRILL & CHILL
01.2021 - 01.2022
Front Admissions Associate
SIX FLAGS ADMISSIONS
01.2021 - 01.2022
Bachelor of Science - Professional Health Sciences
University of South Alabama
High School Diploma -
Parkway South High School