Hannah Talbott
Fairfax,VA
Summary
Dynamic patient liaison with extensive experience at Alexandria Associates in Dermatology, excelling in multidisciplinary team collaboration and ensuring seamless communication between inside and outside departments. Proven track record in implementing strategic solutions to enhance patient care and streamline operations involving the coordination of biologic medications. Skilled in both administrative and clinical patient care and committed to fostering effective communication between patients and healthcare teams.
Overview
11
11
years of professional experience
5
5
Years of experience in healthcare
Work History
Patient Liaison
Alexandria Associates In Dermatology
Arlington, VA
02.2024 - Current
- Relayed clinical results to patients and scheduled follow up procedures.
- Completed prior authorizations to ensure coverage for specialty medications.
- Applied knowledge of dermatological procedures to inform and discuss with patient's about their future treatments.
- Assisted in providing a positive patient experience by attending to their needs and inquiries promptly.
- Collaborated with clinical and administrative staff to meet patient needs.
Clinical Supervisor
Alexandria Associates in Dermatology
Alexandria, VA
10.2022 - 10.2024
- Created and implemented improvement plans to resolve issues and drive improvements to deficient areas.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Recruited, hired and trained new medical staff.
- Provided training sessions for medical assistant's on how to remove sutures, administer biologic injections, and to administer localized numbing for procedures.
- Assessed and evaluated clinical staff performance, providing feedback to ensure quality standards were met.
Medical Assistant
Alexandria Associates in Dermatology
Alexandria, VA
08.2020 - 08.2024
- Assisted in hands on procedures including skin cancer excisions, Mohs skin cancer surgeries, and skin biopsies.
- Worked along side Dermatologists to provide patients with nurturing and engaged patient care and bedside manner.
- Interviewed and engaged patients to obtain medical history and chief complaints.
- Educated patients about medications, procedures and physician's instructions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented and scribed visit notes during patient visits.
Summer Nanny
Care.com
Fairfax, VA
06.2018 - 08.2020
- Organized activities to promote children's physical, emotional and social growth.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Assisted children with completing homework and special assignments to improve academic performance.
Soccer Intern
Bridgewater College
Bridgewater, VA
08.2019 - 12.2019
- Collected and analyzed Bridgewater College Women's Soccer heart rate monitor data into spreadsheets for team evaluation.
- Collected team statistical data during practices to provide the coach with feedback on player status.
- Determined practice drills with the coach based off of the data from previous practices' or games.
Soccer Manager
Bridgewater College Women's
Bridgewater, VA
08.2016 - 09.2019
- Provided the team with game and practice footage as the team videographer.
- Analyzed player and team statistical data during pre-season and regular season fitness tests and games.
- Aided the coach in set up of practice and pre-game drills.
Summer Camp Counselor
Jewish Community Center of Northern Virginia
Fairfax, VA
06.2014 - 08.2017
- Coordinated and led group activities for campers and counselors.
- Helped campers and counselors to enjoy activities while ensuring adherence to protocol.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Daycare Provider
Jewish Community Center Of Northern Virginia
Fairfax, VA
09.2014 - 06.2016
- Guided children through engaging and productive activities to foster fun learning environment.
- Balanced schedules to promote optimal rest, play and educational periods.
- Planned and implemented engaging activities to encourage creativity and expression.
Education
Bachelor of Science (B.S.) - Health and Exercise Science
Bridgewater College
Bridgewater, VA05.2020
Skills
- Multidisciplinary Team Collaboration
- EMA EHR system
- Team Supervision
- Staff Development
- Patient Care
Certification
- Dermatological Technician - 2020
- American Red Cross First Aid / CPR/ AED - 2019 - 2021
- American Red Cross First Aid / CPR/ AED Instructor - 2019 - 2021
Timeline
Patient Liaison
Alexandria Associates In Dermatology
02.2024 - Current
Clinical Supervisor
Alexandria Associates in Dermatology
10.2022 - 10.2024
Medical Assistant
Alexandria Associates in Dermatology
08.2020 - 08.2024
Soccer Intern
Bridgewater College
08.2019 - 12.2019
Summer Nanny
Care.com
06.2018 - 08.2020
Soccer Manager
Bridgewater College Women's
08.2016 - 09.2019
Daycare Provider
Jewish Community Center Of Northern Virginia
09.2014 - 06.2016
Summer Camp Counselor
Jewish Community Center of Northern Virginia
06.2014 - 08.2017
Bachelor of Science (B.S.) - Health and Exercise Science
Bridgewater College
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