Summary
Overview
Work History
Education
Skills
Musical Instruments
Interests
Timeline
CustomerServiceRepresentative

Hannah Taylor

Murfreesboro,TN

Summary

A passion to team with a company that strives for technical excellence in supporting their artists and songwriters and allows employees to participate in the imaginative digital process.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Planet Salon & Spa
Lexington, KY
05.2016 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered constant flow of customer calls with minimal wait times.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.

Education

Bachelor of Science - Audio Production

Middle Tennessee State University
Murfreesboro, TN
05.2022

High School Diploma -

Scott County High School
Georgetown, KY
05.2018

Skills

  • Sound Engineering
  • MIDI and Synthesizers
  • Songwriting skills
  • Mixing
  • Audio Editing
  • Digital and Analog editing
  • Pro Tools, Ableton, Logic use and understanding
  • Time Management Skills
  • Microphone usage
  • Audio post-production
  • Written Communication
  • Operating recording equipment

Musical Instruments

  • Guitar
  • Piano
  • Drums
  • Bass

Interests

  • Music Production
  • Vinyl Production
  • Mixing and Mastering
  • Music Publishing and A&R
  • Helping artists achieve their goals
  • Being proficient in multiple areas of the Music industry

Timeline

Customer Service Representative

Planet Salon & Spa
05.2016 - Current

Bachelor of Science - Audio Production

Middle Tennessee State University

High School Diploma -

Scott County High School
Hannah Taylor