Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Dawn Thortsen

Waxhaw,North Carolina

Summary

Registered Nurse with strong skills in patient triage, clinical assessment, and critical thinking. Proven track record of delivering high-quality nursing care while maintaining regulatory compliance. Focused on achieving optimal patient outcomes through effective communication and teamwork.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Telephone Triage Registered Nurse

Atrium Healthcare
Waxhaw, North Carolina
01.2021 - Current
  • Evaluated patient symptoms to determine urgency of required care.
  • Identified symptoms and recommended treatments based on established protocols.
  • Made triage decisions, including referrals to emergency departments or specialists.
  • Ensured confidentiality and compliance with healthcare regulations consistently.
  • Collaborated with physicians to establish best clinical courses of action.
  • Recommended follow-up care tailored to specific patient situations for optimal outcomes.

Nurse Clinical Supervisor

Gold Hill Emergency Department (Tenet Health)
Fort Mill, South Carolina
12.2019 - Current
  • Supervised nursing staff to ensure compliance with clinical protocols and best practices.
  • Conducted daily rounds to evaluate staffing needs, equipment availability, and supply levels.
  • Monitored patient progress, identified issues, and initiated timely interventions as necessary.
  • Reviewed patient charts for regulatory compliance and documentation accuracy.
  • Provided clinical supervision to uphold standards of care across the unit.
  • Mentored and coached nursing staff by addressing concerns and offering guidance.
  • Acted as an advocate for patients' and nurses' rights, resolving grievances professionally.
  • Managed daily operations by delegating tasks according to individual qualifications.

Clinical Nurse

Atrium Health - South Park
Charlotte, North Carolina
11.2019 - 10.2020
  • Executed physical assessments, wound care, and IV therapy for diverse nursing interventions.
  • Educated patients on treatment options and health management strategies.
  • Administered medications and therapies according to physician orders for optimal patient care.
  • Maintained high ethical standards while providing compassionate patient support.
  • Responded swiftly during medical emergencies, implementing necessary life-saving measures.
  • Evaluated patient care needs and prioritized treatments to ensure efficient patient flow.

Clinical Nurse Supervisor

Atrium Health Pineville
Charlotte, North Carolina
03.2008 - 11.2019
  • Supervised nursing staff to uphold high-quality patient care standards.
  • Managed staffing schedules to enhance nurse availability and patient coverage.
  • Conducted chart reviews for accuracy prior to facility discharge.
  • Ensured compliance with regulatory agencies, including The Joint Commission and CMS.
  • Participated in professional development activities, including continuing education courses and seminars.
  • Performed staff performance evaluations to provide constructive feedback on job performance.
  • Engaged in quality assurance committees focused on infection control and safety protocols.

Education

Bachelor of Science - Nursing

Winston-Salem State University
Winston-Salem, NC
05-2015

Diploma - Nursing

Mercy School of Nursing
Charlotte, NC
05-1999

Skills

  • Patient triage
  • Clinical assessment
  • Critical thinking
  • Organizational skills
  • Multitasking ability
  • Professional demeanor

Certification

  • Certified Emergency Nurse.
  • Basic Life support
  • Advanced Cardiac Life Support
  • Pediatric Life Support
  • Neonatal Resuscitation Program
  • CPI

References

References available upon request.

Timeline

Telephone Triage Registered Nurse

Atrium Healthcare
01.2021 - Current

Nurse Clinical Supervisor

Gold Hill Emergency Department (Tenet Health)
12.2019 - Current

Clinical Nurse

Atrium Health - South Park
11.2019 - 10.2020

Clinical Nurse Supervisor

Atrium Health Pineville
03.2008 - 11.2019

Bachelor of Science - Nursing

Winston-Salem State University

Diploma - Nursing

Mercy School of Nursing

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