Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Tien

New York City,New York

Summary

Motivated professional focused on streamlining service procedures and maximizing team productivity. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates superb judgment in balancing customer, employee, and company objectives.

Overview

3
3
years of professional experience

Work History

Barista, Cashier

Starbucks
Westmorland, NY
06.2025 - Current
  • Provided high-quality customer service in a face-paced environment, preparing handcrafted beverages and food products to the Starbuck standard.
  • Collaborated with team members to create a welcoming and efficient work environment to create the best quality food and drinks, enhancing the customer experience.

Office Worker

Delta Lake State Park
Westernville, NY
06.2024 - 08.2024
  • Processed cash and card payments for park entry, ensuring accuracy and efficiency.
  • Registered and checked in/out campers, maintaining a welcoming and professional demeanor.
  • Relayed messages effectively using radio communication.
  • Reconciled daily earnings and maintained accurate financial records.

Ticket Checker

Woods Valley
Westerville, NY
12.2023 - 03.2024
  • Verified skier and snowboarder passes to ensure compliance with resort policies.
  • Organized and maintained orderly lines during peak hours to enhance guest experience.
  • Engaged with guests, fostering a friendly and welcoming environment.

Barista, Cashier, and Server

Copperccinos
Rome, NY
07.2022 - 11.2023
  • Prepared a variety of beverages and food items, adhering to customer preferences and company standards.
  • Operated the cash register and handled transactions with accuracy.
  • Build strong customer relationships through personalized service and attention to detail.

Education

In Progress -

City College Of New York
Harlem, NY
01.2028

Highschool Degree -

Rome Free Academy
Rome, NY
06.2024

Certificate of Completion - Cosmetology

Madison Oneida Boces
Oneida, NY
06.2024

Skills

  • Adaptability
  • Attention to detail
  • Cash handling
  • Client relations
  • Creative thinking
  • Customer service
  • Financial management
  • Leadership skills
  • Problem solving
  • Public speaking
  • Social media strategy
  • Team collaboration
  • Technology proficiency
  • Time management

Timeline

Barista, Cashier

Starbucks
06.2025 - Current

Office Worker

Delta Lake State Park
06.2024 - 08.2024

Ticket Checker

Woods Valley
12.2023 - 03.2024

Barista, Cashier, and Server

Copperccinos
07.2022 - 11.2023

In Progress -

City College Of New York

Highschool Degree -

Rome Free Academy

Certificate of Completion - Cosmetology

Madison Oneida Boces

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