Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
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Mia Goodspeed

Honolulu

Summary

Dynamic and customer-focused professional with experience at Dean & Deluca Hawaii, excelling in product upselling and delivering exceptional service. Proven ability to maintain cleanliness and organization while fostering team collaboration. Bilingual in Japanese, I bring a calm but friendly demeanor and effective communication skills to enhance customer experiences and drive satisfaction.

Overview

5
5
years of professional experience

Work History

Barista, Cashier

Dean & Deluca Hawaii
08.2022 - Current
  • Prepared and served coffee, espresso, and specialty beverages in accordance with company recipes.
  • Operated the cash register and handled customer transactions accurately and efficiently.
  • Provided friendly, efficient customer service and product recommendations.
  • Ensured compliance with food safety and sanitation standards.

Food Prep, Cashier

Maguro Brothers Hawaii
06.2021 - Current
  • Prepared fresh sashimi, poke, and seafood dishes in accordance with company standards.
  • Operated the cash register and handled customer transactions accurately and efficiently.
  • Maintained cleanliness and organization of food prep and service areas.

Volunteer

Hawaii Humane Society
09.2020 - 07.2022
  • Cared for shelter cats by feeding, cleaning enclosures, and monitoring behavior and health.
  • Maintained cleanliness and organization of the cat housing areas and litter boxes.
  • Assisted with socializing cats to improve comfort and adoptability.

Education

B.A. - Communications

University of Hawaii at Manoa
Honolulu, HI
05.2027

A.A. - Liberal Arts

Kapiolani Community College
Honolulu, HI
05.2025

Skills

  • Customer service
  • Effective communication
  • Team collaboration
  • Time management
  • Conflict resolution
  • Project management
  • Conversant in Japanese
  • Product upselling
  • Friendly and outgoing
  • Cleanliness
  • Hospitality and accommodation
  • Calm demeanor

Languages

Japanese
Professional

Timeline

Barista, Cashier

Dean & Deluca Hawaii
08.2022 - Current

Food Prep, Cashier

Maguro Brothers Hawaii
06.2021 - Current

Volunteer

Hawaii Humane Society
09.2020 - 07.2022

B.A. - Communications

University of Hawaii at Manoa

A.A. - Liberal Arts

Kapiolani Community College