Mia Goodspeed
Honolulu
Summary
Dynamic and customer-focused professional with experience at Dean & Deluca Hawaii, excelling in product upselling and delivering exceptional service. Proven ability to maintain cleanliness and organization while fostering team collaboration. Bilingual in Japanese, I bring a calm but friendly demeanor and effective communication skills to enhance customer experiences and drive satisfaction.
Overview
5
5
years of professional experience
Work History
Barista, Cashier
Dean & Deluca Hawaii
08.2022 - Current
- Prepared and served coffee, espresso, and specialty beverages in accordance with company recipes.
- Operated the cash register and handled customer transactions accurately and efficiently.
- Provided friendly, efficient customer service and product recommendations.
- Ensured compliance with food safety and sanitation standards.
Food Prep, Cashier
Maguro Brothers Hawaii
06.2021 - Current
- Prepared fresh sashimi, poke, and seafood dishes in accordance with company standards.
- Operated the cash register and handled customer transactions accurately and efficiently.
- Maintained cleanliness and organization of food prep and service areas.
Volunteer
Hawaii Humane Society
09.2020 - 07.2022
- Cared for shelter cats by feeding, cleaning enclosures, and monitoring behavior and health.
- Maintained cleanliness and organization of the cat housing areas and litter boxes.
- Assisted with socializing cats to improve comfort and adoptability.
Education
B.A. - Communications
University of Hawaii at Manoa
Honolulu, HI05.2027
A.A. - Liberal Arts
Kapiolani Community College
Honolulu, HI05.2025
Skills
- Customer service
- Effective communication
- Team collaboration
- Time management
- Conflict resolution
- Project management
- Conversant in Japanese
- Product upselling
- Friendly and outgoing
- Cleanliness
- Hospitality and accommodation
- Calm demeanor
Languages
Japanese
Professional
Timeline
Barista, Cashier
Dean & Deluca Hawaii
08.2022 - Current
Food Prep, Cashier
Maguro Brothers Hawaii
06.2021 - Current
Volunteer
Hawaii Humane Society
09.2020 - 07.2022
B.A. - Communications
University of Hawaii at Manoa
A.A. - Liberal Arts
Kapiolani Community College