Hannah Turner
Spruce
Summary
Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and delivering results.
Overview
3
3
years of professional experience
Work History
Pawn Customer Service Associate
Morgan Trading Company
02.2025 - 06.2025
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly
- Completed U-Haul university and can assist. equipment
DIETARY AIDE
medilodge of alpena
01.2024 - 03.2025
- Displayed strong work ethic and punctuality as a dietary aide at Medilodge of Alpena; quickly learned procedures and solved service issues.
- Executed food service duties with reliability, mastering new dietary protocols mLol
DELI WORKER
The Lincoln Market
08.2023 - 11.2024
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
SERVER / BARTENDER(SEASONAL)
Pine National
04.2023 - 10.2024
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
- Cleaned and coordinated the cleaning of both indoor and outdoor dining areas
- Efficiently processed orders and managed seating during peak times, resolving issues and boosting guest satisfaction.
BAGDROP
White Pine National
05.2022 - 08.2024
- Greeted customers in a friendly and professional manner
- Assisted golfers around the course
- Helped load and unload bags when patrons pulled in and when they were also leaving
- Cleaned clubs
- Maintained a cleanly area/workspace
- Drove, cleaned, and stored golf carts safely and efficiently
SALES ASSOCIATE
Rusty Petunias
02.2024 - 05.2024
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
SALES ASSOCIATE
Big Lots
09.2023 - 12.2023
- Worked cashier
- Greeted customers with friendly attitude
- Helped customers and stocked things when needed
- Cleaned bathrooms and surrounding areas of my department
COOK
JJ’s Steak & Pizza
04.2023 - 09.2023
- Restocked inventory and ingredient items to keep the kitchen running smoothly
- Made dough from scratch using an old world recipe and added toppings, cheese, and sauce for unique pies
DISHWASHER
Cafe & Deli
03.2022 - 06.2023
- Took on extra responsibilities to help cover important stations during busy times
- Cleaned large pots or kitchen items used frequently by kitchen staff by hand while loading and unloading dishwashers
Education
Highschool diploma -
Virtual Academy
Clinton Township, MI06.2025
Skills
- Customer Service
- Critical Thinking
- Collaboration
- Adaptability
- Time management
LANGUAGES
English (Native)
TAM CERTIFIED
Bartending license
Timeline
Pawn Customer Service Associate
Morgan Trading Company
02.2025 - 06.2025
SALES ASSOCIATE
Rusty Petunias
02.2024 - 05.2024
DIETARY AIDE
medilodge of alpena
01.2024 - 03.2025
SALES ASSOCIATE
Big Lots
09.2023 - 12.2023
DELI WORKER
The Lincoln Market
08.2023 - 11.2024
SERVER / BARTENDER(SEASONAL)
Pine National
04.2023 - 10.2024
COOK
JJ’s Steak & Pizza
04.2023 - 09.2023
BAGDROP
White Pine National
05.2022 - 08.2024
DISHWASHER
Cafe & Deli
03.2022 - 06.2023
Highschool diploma -
Virtual Academy