Tanaya Jackson

At First Cash Pawn I have learned first hand how to merchandise, sell high quality electronics, and jewelry! I have grown confidence is making phone calls, welcoming customers and learning how to negotiate! I also ensure my duties in cleanliness around the store, being punctual to my shifts, and training to be an assistant manager. I learned how to open the store by myself while the MOD is busy, and also how to do jewelry, firearm, and merchandise audits. My time at First Cash has been a wonderful learning experience in the financial world!

• Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
• Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
• Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
• Responded via telephone and email to questions regarding licensing, commissions, website logins and website navigation.
• Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.
• Educated clients on various investment options, empowering them to make informed decisions about their financial futures.
• Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
• Made loans on MULTITUDES of items after closely inspecting item values, collecting payments or tangible property as collateral.

• In CutCo I have learned how to demonstrate live presentations, I had over $9k in my career sales in just 3 weeks, and I was promoted to the role of assistant manager! With all the skills I have to put them to work someplace! I also learned recruitment, and how to hire people onto the team!
• Developed strong working relationships with staff, fostering a positive work environment.
• Increased sales revenue by implementing strategic sales plans and fostering strong client relationships.
• Developed strong leadership skills while managing team dynamics in high-stress environments.
• Implemented strong consistent routines to accomplish tasks.

• As a Wingstop cashier, I effectively managed front-end operations, ensuring a seamless customer experience
• Engaging with customers in a friendly and professional manner, I handled order processing, accurately inputting orders into the POS system
• I adeptly answered inquiries, provided menu information, and assisted in customizing orders to meet individual preferences
• Maintaining a clean and organized workstation, I collaborated with the kitchen team to ensure timely order preparation and delivery
• I managed cash transactions, upheld cash register accuracy, and balanced cash drawers at the start and end of each shift
• Additionally, I actively promoted Wingstop's promotions and loyalty programs, contributing to increased sales and customer satisfaction

• I assisted in the process for opening Ollie's, and currently serve as a Customer Service Associate
• In this position, I provide excellent customer service in a friendly and helpful manner
• Opening, and maintaining the store requires strong organizational abilities, meticulous attention to detail, effective communication and customer service skills, adaptability in fast-paced environments, time management, physical stamina, adherence to procedures, problem-solving, teamwork, and maintaining a clean store

• I assisted in proficient food preparation, cooking, customer service, stocking various items, cash handling, and adhering to food safety standards
• Strong teamwork and multitasking skills