Robinson J. Cyprian
Hammond,LA
Summary
Versatile and results-driven retail sales leader with 15 years of experience in enhancing customer satisfaction and driving sales growth across various retail environments. Proven track record as a top sales performer, consistently achieving sales goals and building strong customer relationships. Skilled in team leadership, inventory management, and delivering exceptional service, with a focus on creating engaging shopping experiences. Seeking to leverage extensive retail expertise in a dynamic organization.
Willing to relocate: Anywhere
Overview
1
1
Certification
7
7
years of professional experience
Work History
Pawn Broker/Sales Associate
Cash America Pawn
Covington, LA
09.2024 - 07.2025
- Computer Skills
- Organizational Skills
Key Holder/Sales Lead
Fly High Hammond
Hammond, LA
09.2023 - 08.2024
- Opening and closing store
- Maintaining store appearance
- Keeping inventory stocked and organized
- Operating POS
- Providing high quality customer service and assisting guests with product knowledge
Pawn Broker/Sales Lead
Bayou Pawn & Jewelry
Hammond, LA
02.2022 - 09.2023
- Knowing products and their quality and adequately assessing their value.
- Selling products, new or pre-owned.
- Top Sales Clerk within company numerous months.
- Keeping a show room floor presentable and constantly restocked
- Building rapport with customers and helping find feasible solutions to their problems.
- Keeping back stock tidy and organizable, ensuring that items are easy to find.
- Computer skills, finding answers to queries on the internet with speed.
Key Holder
PacSun
Pensacola, FL
09.2021 - 12.2021
- Running the point of sale system
- Stocking and organizing products
- Having knowledge of the layout of the store and products within the store
- Cleaning and keeping the store presentable
- Interacting with customers and having a positive attitude
- Recovering the store at the end of shifts
Retail Sales Clerk
Ra Shop
Hammond, LA
06.2020 - 07.2021
- Being knowledgeable about products & relaying the correct information to customers
- Building rapport with customers
- Being able to persuade customers to buy specific items
- Keeping the store clean
- Checking and counting inventory
- Going through shipping orders when they arrive
- Organizing and fronting product on shelves
- Provided outstanding customer service and ensured guest satisfaction
- Used advanced product knowledge to recommend, locate or obtain merchandise for customers
- Stocked shelves and verified inventory codes
- Managed and oversaw merchandise resets
Retail Sales Clerk
Ra Shop
Hattiesburg, MS
02.2018 - 05.2020
- Being knowledgeable about products & relaying the correct information to customers
- Building rapport with customers
- Being able to persuade customers to buy specific items
- Won multiple sales competition within the company
- Keeping the store clean
- Checking and counting inventory
- Going through shipping orders when they arrive
- Organizing and fronting product on shelves
- Stocked shelves and verified inventory codes
- Used advanced product knowledge to recommend, locate or obtain merchandise for customers
- Generated and achieved monthly sales goals
Education
BFA - Theater
University of Southern Mississippi
05.2020
Bachelor of Arts - Theatre
University of Southern Mississippi
05.2020
High school diploma - undefined
Ponchatoula High School
05.2015
Skills
- Sales growth tracking
- Cashiering
- Customer service
- Retail sales
- Managing retail teams
- Mobile device support
- Time management
- Organizational skills
- Computer literacy
- Theater
- Computer skills
- Problem management
- POS
- Manager experience
- Sales
- Presentation skills
- Computer operation
- Microsoft Excel
- Team leadership
- Acting
- Consumer electronics
- Phone etiquette
- Quick service & fast food restaurant
- Customer communication
- Supervising experience
- Customer support
- Communication skills
- Public speaking
- Creative writing
- Guest relations
- Retail math
- Cash handling
- Communication platforms
- Basic math
- Training & development
- Mobile devices
- Art direction
- Microsoft Word
- Microsoft Outlook
- Teaching visual & performing arts
- Leadership
- Adaptability
- Hospitality
- Microsoft Office
- Deal closing
- Attention to detail
Personal Information
- Driving License: Yes
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer
Certification
Driver's License, March 2023 to March 2029
Timeline
Pawn Broker/Sales Associate
Cash America Pawn
09.2024 - 07.2025
Key Holder/Sales Lead
Fly High Hammond
09.2023 - 08.2024
Pawn Broker/Sales Lead
Bayou Pawn & Jewelry
02.2022 - 09.2023
Key Holder
PacSun
09.2021 - 12.2021
Retail Sales Clerk
Ra Shop
06.2020 - 07.2021
Retail Sales Clerk
Ra Shop
02.2018 - 05.2020
High school diploma - undefined
Ponchatoula High School
Bachelor of Arts - Theatre
University of Southern Mississippi
BFA - Theater
University of Southern Mississippi