Hannah Tyrrell
Lake In The Hills,IL
Summary
To obtain an entry-level social services support role, allowing me to utilize my current career experience and customer service skills to assist young adults in developing their emotional, social, and mental health skills.
My long-term goal includes attending college and majoring in social work to obtain a license in social work and become employed as a high school social worker.
Overview
6
6
years of professional experience
Work History
Foster Care Case Aide
Youth Service Bureau Of Illinois Valley
06.2024 - Current
- Exceeded expectations in providing individualized attention to children, promoting a sense of stability and security during challenging times.
- Maintained accurate records of daily interactions, progress reports, and incident documentation to ensure a thorough understanding of each child''s situation.
- Assisting with paperwork, filing, and other administrative tasks related to the case.
- Implemented creative approaches toward behavioral management that led to improved outcomes within the household setting.
- Contributed to the overall success of the foster care system by working collaboratively with team members and demonstrating dedication to improving outcomes for children.
- Participated in ongoing training workshops for continuous professional growth and knowledge enhancement within the field of foster care services.
- Assists with the day-to-day support and supervision of foster care children, often including transportation, supervision of visits, and basic case management tasks.
- Providing transportation for children to medical appointments, school, and other activities.
- Completing reports and records of visits, contacts, and other activities.
Cashier / Sales Associate
Tilly’s
07.2019 - 04.2022
- Manage all cash and credit transactions from customers.
- Make sales referrals, cross-sell products and introduce new ones.
- Organize products and help to keep stores clean.
- Greeting customers enthusiastically and trying to make a connection.
- Listening and responding to questions.
- Knowledgeable about the products.
- Able to calmly defuse conflicts with customers by being attentive. Conflict resolution is a goal and if applicable will refer to company policy.
- Help with opening and closing stores.
Housing Case Management and Street Outreach Intern
Warp Corps, L3C, Woodstock
02.2021 - 07.2021
- Assisted Housing Case Manager with homeless adult(s) and family outreach with the process of applying for housing program assistance.
- Connecting homeless(s) adults and families with community resources in regards to rent, substance abuse, mental illness and long-term stability.
- Promote and engage in opportunities to share Warp Corps missions regarding Prevention through Engagement services and resources within the retail store and local communities.
- Office Work supporting case management, customer service, and data tracking.
- Work in a constant fast pace, high stress environment, interacting with customers over phone, and in person.
- Storefront retail sales.
Education
HS Diploma - undefined
Crystal Lake South High School
Skills
- Proficient in both Google Suite and Microsoft Office Suite products
Timeline
Foster Care Case Aide
Youth Service Bureau Of Illinois Valley
06.2024 - Current
Housing Case Management and Street Outreach Intern
Warp Corps, L3C, Woodstock
02.2021 - 07.2021
Cashier / Sales Associate
Tilly’s
07.2019 - 04.2022
HS Diploma - undefined
Crystal Lake South High School
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