Hannah Vasquez
Anaheim,CA
Summary
Dedicated and detail-oriented professional seeking a challenging position in a dynamic organization where my skills in data entry, claims processing, and receptionist duties can contribute to the efficiency and success of the team.
Overview
6
6
years of professional experience
Work History
Data Entry Clerk/Claims Processor/Receptionist
Xzilon Inc
06.2022 - 02.2024
- Performed data entry tasks with a high level of accuracy and attention to detail
- Processed claims efficiently, ensuring timely and accurate submissions for claims adjusters
- Managed receptionist duties, handling incoming calls, and providing excellent customer service.
Sales Associate
Bootbarn
09.2020 - 03.2023
- Assisted customers with product selection and provided information on various merchandise
- Utilized strong interpersonal skills to build rapport with customers and meet sales targets
- Maintained a clean and organized sales floor, ensuring a positive shopping experience.
Customer Service Lead
Sunset Event Planners
Orange, CA
03.2018 - 04.2020
- Developed dynamic ownership skills by resolving challenging situations and asking in-depth questions of customers.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Created and maintained detailed database to develop promotional sales.
- Sought ways to improve processes and services provided.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Dental Assistant Certification -
UEI Trade School
High School Diploma -
Katella High School
Skills
- Verbal Communication: Strong ability to convey information clearly and effectively
- Multitasking: Proven capability to handle multiple responsibilities simultaneously
- Cash Handling: Experience in accurately managing cash transactions and providing change
- Setting up/Processing Claims: Proficient in setting up and processing claims for claims adjusters
- Written Communication: Effective written communication skills for documentation and correspondence
- Bilingual
Timeline
Data Entry Clerk/Claims Processor/Receptionist
Xzilon Inc
06.2022 - 02.2024
Sales Associate
Bootbarn
09.2020 - 03.2023
Customer Service Lead
Sunset Event Planners
03.2018 - 04.2020
Dental Assistant Certification -
UEI Trade School
High School Diploma -
Katella High School