Summary
Overview
Work History
Education
Skills
Website Portfolio And Profiles
Internship And Leadership Experience
Timeline
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Hannah Vu

Hannah Vu

Avondale

Summary

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Current student working toward an bachelors of arts in Business Law and Business Communications and seeking opportunity to begin career. Identifies and quickly closes any knowledge gaps to offer value to employer and team.

Overview

6
6
years of professional experience

Work History

Billing Analyst

Viet Lifestyles Magazine
05.2024 - Current
  • Managing and maintaining the company's billing operations
  • Creating invoices based on advertising contracts and ensuring accurate billing amounts
  • Monitoring payments from advertisers, following up on overdue invoices, and maintaining detailed records
  • Coordinating with advertisers to answer questions, resolve billing issues, and provide documentation as needed.

Miss Enterprise
01.2023 - Current
  • Company Overview: Vietnam Arizona 2023
  • Worked way to win through marketing the pageant and advertising to personally known individuals
  • Won title through bringing in most ticket sale revenue
  • Experience with pageant developed skills in working with high authoritative associated and learning from peers.
  • Vietnam Arizona 2023

Studio Manager & Secretary

Asian Media Network
05.2024 - 05.2025
  • Managed studio operations for media productions, ensuring all equipment, staff, and schedules were coordinated effectively
  • Communicated with clients to understand production needs and deliver high-quality results, addressing any changes or concerns throughout the production process
  • Handling emails, phone calls, and other correspondence on behalf of the CEO, ensuring prompt and professional responses
  • Organizing and preparing documents for meetings, taking minutes, and following up on action items
  • Assisting in the coordination of key business projects, ensuring timelines and objectives are met
  • Overseeing office administration, including supervising junior staff, coordinating office functions, and ensuring smooth day-to-day operations.

Direct Marketing Intern

Sunburst Inc.
05.2023 - 09.2023
  • Developed and implemented training programs to improve employee performance
  • Provided ongoing support to existing clients
  • Conducted initial onboarding interviews
  • Created detailed reports on sales performance
  • Developed training materials for new employees
  • Resolved customer issues in an efficient and timely manner
  • Educated customers on products and services offered by the company
  • Raised funds by coordinating events.

Front Desk Receptionist

Cuticle Nails and Spa by Kelly
06.2019 - 08.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Answered multi-line phone systems to respond to inquiries and transfer calls to correct departments and personnel
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization
  • Translated needs of customers to hard of English employees from English to Vietnamese
  • Collected room deposits, fees, and payments.

Education

Bachelor of Arts - Business Law & Business Communications

Arizona State University
Tempe, Arizona
05.2026

Skills

  • Microsoft Access
  • Data Evaluation
  • Spreadsheet Tracking
  • Payment processing
  • Team building
  • Invoice processing
  • Public Speaking

Website Portfolio And Profiles

www.linkedin.com/in/hannah-vu-02262020090220222026

Internship And Leadership Experience

  • Direct Marketing Intern, Sunburst Inc., Ahwatukee, Phoenix, Arizona, 05/2023, 09/2023, Developed and implemented training programs to improve employee performance, Provided ongoing support to existing clients, Conducted initial onboarding interviews, Created detailed reports on sales performance, Developed training materials for new employees, Resolved customer issues in an efficient and timely manner, Educated customers on products and services offered by the company, Raised funds by coordinating events
  • Miss Enterprise, Vietnam Arizona 2023, Chandler, Arizona, 01/2023 - 01/2025, Worked way to win through marketing the pageant and advertising to personally known individuals, Won title through bringing in most ticket sale revenue, Experience with pageant developed skills in working with high authoritative associated and learning from peers
  • Vietnamese Eucharistic Youth Movement Volunteer Teacher, Lead weekly faith-based lessons and activities for children ages 7–9 to support spiritual and personal growth, Develop engaging curriculum plans tailored to young learners' needs and attention spans, Foster a safe, inclusive, and respectful classroom environment through effective classroom management, Communicate regularly with parents to provide updates and support their child’s development, And Collaborate with fellow leaders to plan events, retreats, and community service opportunities
  • Delta Chi Lambda Sorority Inc. Executive Board Secretary 04/2025 - Present, Maintain accurate and timely records of chapter meeting minutes, attendance, and internal documentation, Manage official chapter communications, including emails, event reminders, and calendar updates, Coordinate with executive board members to plan and execute sorority events and initiatives, Ensure compliance with organizational bylaws and university policies through consistent documentation, Support executive board in strategic planning and membership organization, promoting a structured and inclusive environment

Timeline

Billing Analyst

Viet Lifestyles Magazine
05.2024 - Current

Studio Manager & Secretary

Asian Media Network
05.2024 - 05.2025

Direct Marketing Intern

Sunburst Inc.
05.2023 - 09.2023

Miss Enterprise
01.2023 - Current

Front Desk Receptionist

Cuticle Nails and Spa by Kelly
06.2019 - 08.2022

Bachelor of Arts - Business Law & Business Communications

Arizona State University
Hannah Vu