Hannah Walden
Health Information Clerk
Evensville,TN
Summary
With a proven track record at National Healthcare Center, I excel in documentation management and multitasking efficiency, ensuring regulatory compliance and quality control. My ability to enhance process efficiency, coupled with a keen attention to detail, positions me as a standout candidate. Achievements include developing new procedures that significantly improved insurance verification processes.
Overview
2
2
years of professional experience
Work History
Health Information Clerk
National Healthcare Center
Athens, TN
01.2024 - Current
- Performed daily audits on patient charts to ensure completeness and accuracy of documentation.
- Assisted with coding diagnosis and procedures for billing purposes.
- Utilized copying equipment for medical record duplication, answered phones and filed documents.
- Evaluated medical documents and digital information involved in location, retrieval, and transmission of information between and offices.
Front Desk Receptionist
Allied Pediatrics
Ooltewah, TN
06.2023 - 08.2024
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Greeted customers warmly and made them feel welcome.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
First Impression Specialist
Urgent Care For Children
Chattanooga, TN
10.2022 - 05.2023
- Assisted in developing new processes to improve efficiency of the insurance verification process.
- Assisted with insurance verification process for new and existing patients.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Monitored and ordered office supplies, ensuring adequate stock levels.
- Handled payment processing and provided customers with receipts and proper bills and change.
Education
High School Diploma -
Rhea County High School
Evensville, TN05-2019
Skills
- Documentation management
- Strong attention to detail
- Regulatory compliance
- Multitasking efficiency
- Quality control monitoring
- Chart management
Timeline
Health Information Clerk
National Healthcare Center
01.2024 - Current
Front Desk Receptionist
Allied Pediatrics
06.2023 - 08.2024
First Impression Specialist
Urgent Care For Children
10.2022 - 05.2023
High School Diploma -
Rhea County High School
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