Hannah Walden
Evensville,TN
Summary
Detail-oriented Certified Coding Associate with strong skills in medical record analysis, coding accuracy, and documentation. Committed to ensuring compliance and enhancing coding processes in healthcare settings.
Overview
6
6
years of professional experience
Work History
Certified Coding Associate
National Healthcare Corp
Athens, TN
01.2024 - Current
- Analyzed medical records for coding accuracy and compliance with industry standards.
- Collaborated with healthcare providers to clarify documentation and improve coding processes.
- Utilized coding software to assign appropriate codes for diagnoses and procedures efficiently.
- Conducted regular audits of coded data to ensure adherence to regulatory requirements.
Front Desk Receptionist
Allied Pediatrics
Ooltewah, TN
05.2023 - 08.2023
- Managed patient check-in and check-out processes efficiently.
- Scheduled and coordinated patient appointments, optimizing clinic workflow.
- Assisted in medical records management, ensuring accuracy and confidentiality.
- Handled incoming calls, directing inquiries to appropriate staff members promptly.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
First Impression Specialist
Urgent Care For Children
Chattanooga, TN
05.2022 - 05.2023
- Conducted patient assessments to determine appropriate treatment plans and interventions.
- Collaborated with multidisciplinary teams to enhance patient care and service delivery.
- Managed electronic health records systems to ensure accuracy and confidentiality of patient information.
- Educated families on treatment options, promoting understanding and adherence to care plans.
Patient Access Representative
Rhea Medical Center
Dayton, TN
10.2021 - 05.2022
- Coordinated patient admissions and scheduling, ensuring seamless access to healthcare services.
- Verified insurance eligibility and benefits, enhancing patient financial understanding and reducing delays.
- Assisted in resolving patient inquiries, delivering exceptional customer service tailored to individual needs.
- Implemented process improvements for registration procedures, increasing efficiency in patient flow management.
Certified Nursing Assistant
Soddy Daisy Health Care
Soddy, TN
07.2021 - 10.2021
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Provided compassionate care to residents, enhancing overall patient satisfaction.
- Collaborated with healthcare team to develop personalized care plans for residents.
Front End Cashier
Lowes Home Improvment
Dayton, TN
11.2019 - 06.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained accurate cash drawer and balanced registers at shift end.
- Trained new cashiers on operational procedures and customer service protocols.
Education
Associate of Science - Nursing
South College
Knoxville, TN10-2027
High School Diploma -
Rhea County High School
Evensville, TN05-2019
Certified Coding Associate - Medical Coding
American Health Information Management Association
Chicago, IL01-2026
Skills
- Certified coding associate (CCA)
- Time management and deadlines
- Computer skills
- Data entry
- Administrative support
- Documentation and reporting
Timeline
Certified Coding Associate
National Healthcare Corp
01.2024 - Current
Front Desk Receptionist
Allied Pediatrics
05.2023 - 08.2023
First Impression Specialist
Urgent Care For Children
05.2022 - 05.2023
Patient Access Representative
Rhea Medical Center
10.2021 - 05.2022
Certified Nursing Assistant
Soddy Daisy Health Care
07.2021 - 10.2021
Front End Cashier
Lowes Home Improvment
11.2019 - 06.2021
Associate of Science - Nursing
South College
High School Diploma -
Rhea County High School
Certified Coding Associate - Medical Coding
American Health Information Management Association