Hannah Weems
Medford
Summary
Detail-oriented title clerk with proven expertise in title processing, deadline management, and file organization. Committed to streamlining procedures and mentoring junior staff to enhance team performance.
Overview
10
10
years of professional experience
Work History
Title Clerk/Office Assistant
Valley Boys Auto Sales LLC
Medford, OR
04.2016 - 07.2026
- Processed vehicle titles and registration paperwork efficiently for customer transactions.
- Maintained accurate records of title transfers and related documents in compliance with state regulations.
- Assisted customers with title inquiries, ensuring clear communication and exceptional service.
- Streamlined title processing procedures to enhance workflow efficiency and reduce turnaround time.
- Mentored junior staff on title documentation processes, improving team knowledge and performance.
- Collaborated with management to identify process improvements, enhancing overall operational effectiveness.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Kept up-to-date with state and federal regulations to prevent errors and fraud.
- Collected taxes and fees, submitted payments and issued receipts.
- Negotiated successfully with lienholders to resolve outstanding debt issues impacting clients'' ability to secure clear vehicle titles promptly.
- Purchased and maintained office supplies.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer information.
- Processed incoming and outgoing mail and packages according to established procedures.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
Education
High School Diploma -
North Medford High School
Medford, OR06-2015
Skills
- Title processing
- Title research
- Document verification
- Deadline management
- Accuracy and precision
- Multitasking Abilities
- Teamwork
- Collaboration
- Collaboration
Timeline
Title Clerk/Office Assistant
Valley Boys Auto Sales LLC
04.2016 - 07.2026
High School Diploma -
North Medford High School