Hannah Wiebe
Holly Springs,NC
Summary
Outgoing child caregiver with experience caring for children/teenagers while providing encouragement and kindness. A skilled employee, always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to handling intense situations and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Family Nanny
Jason Davis
09.2019 - Current
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Assisted with housework such as cooking.
Summer Camp Counselor
Camp Willow Run
05.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Worked to facilitate various recreation activities such as a High Ropes Course, Rock Climbing, Sailing, etc.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Supported children by actively listening and offering encouragement.
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
- Mediated staff conflicts to make sure everyone is in a headspace to do their jobs to the best of their abilities.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
- Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
- Participated in camper registration and check-in processes to collect all necessary camp information and paperwork.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Summer Staff Cook Volunteer
Trail West Lodge
06.2022 - 07.2022
- Worked in a kitchen to cook and provide meals for campers.
- Learned about kitchen hygiene and sanitation laws within a kitchen environment.
- Worked with other college students and adults to produce meals and maintain a clean kitchen.
- Worked through intense and time sensitive situations when it came to making sure meals were cooked and ready for the servers to bring to the campers.
- Developed communication skills when working with the servers and providing them with the tools to meet the needs of the campers.
- Participated in deep cleans each weekend.
Restaurant Waitress
Mason Jar Tavern
01.2022 - 07.2022
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Completed credit payments via card processing systems.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Restaurant Hostess
Mason Jar Tavern
08.2021 - 01.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Checked in with servers to confirm preparedness before seating customers.
- Used cash registers and credit card machines to cash out customers.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Work Crew Server Volunteer
Trail West Lodge
06.2021 - 07.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with guests of the Family Camp, as well as the staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Participated in camp-wide cleanup each weekend.
Education
Bachelor of Science - Social Work
North Carolina State University
Raleigh, NC05.2026
Skills
- Leading and Mentoring
- Problem-Solving and Reasoning
- Efficient Communication
- Household Support
- Ability to Build Relationships
- Praise and Encouragement
- Discipline and Commitment
- Teamwork and Collaboration
- Ability to take Constructive Criticism
- Organized
- Food Preparation for Large Groups
- Recreation Facilitator
Certification
- First Aid/CPR Certified
- Certified Lifeguard
Timeline
Summer Camp Counselor
Camp Willow Run
05.2023 - 08.2023
Summer Staff Cook Volunteer
Trail West Lodge
06.2022 - 07.2022
Restaurant Waitress
Mason Jar Tavern
01.2022 - 07.2022
Restaurant Hostess
Mason Jar Tavern
08.2021 - 01.2022
Work Crew Server Volunteer
Trail West Lodge
06.2021 - 07.2021
Family Nanny
Jason Davis
09.2019 - Current
Bachelor of Science - Social Work
North Carolina State University
- First Aid/CPR Certified
- Certified Lifeguard
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