Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah wilkes

Titusville,FL

Summary

Dynamic and detail-oriented professional with extensive experience in customer service and food safety from Junk Food Bakery. Proven ability to enhance customer satisfaction through quality control and effective team collaboration. Skilled in time management and adaptive problem-solving, consistently ensuring a clean and organized workspace while fostering a positive environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Baker

Junk Food Bakery
10.2024 - Current
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.

Sales Associate

Target
01.2023 - 12.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Barista

Starbucks
12.2020 - 07.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Sales Associate/ Assistant Manager

Hallmark
09.2018 - 07.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Cosmetology

The Salon Professional Academy
Melbourne, FL
10.2025

Penn Foster Career School
Scranton, PA
05.2018

Skills

  • Team player
  • Customer service
  • Active listener
  • Food safety and sanitation
  • Attention to detail
  • Adaptive and creative
  • Quality control
  • Time management
  • Management
  • Basic math

Certification

Food handling certification

Presidential service award

Timeline

Baker

Junk Food Bakery
10.2024 - Current

Sales Associate

Target
01.2023 - 12.2023

Barista

Starbucks
12.2020 - 07.2023

Sales Associate/ Assistant Manager

Hallmark
09.2018 - 07.2021

Cosmetology

The Salon Professional Academy

Penn Foster Career School

Similar Profiles

CREATE PROFILE
Hannah wilkes