Hannah Wright
Knoxville,TN
Summary
Nursing student with a strong foundation in conflict resolution, therapeutic communication, and relationship building. Experience as a greeter and resident assistant has strengthened the ability to manage high-volume interactions, de-escalate concerns, and foster supportive environments. Skilled in building trust, promoting engagement, and delivering person-centered care through effective communication. Demonstrates strong time management, adaptability, and critical thinking in fast-paced settings. Committed to providing compassionate, high-quality care while collaborating effectively within healthcare teams.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Greeter
Connors Steak and Seafood
Knoxville, TN
10.2020 - Current
- Welcomed guests warmly upon arrival at the restaurant.
- Managed reservation system to ensure efficient guest seating.
- Trained new greeters on customer service standards to enhance guest interactions.
- Provided accurate wait time estimates to guests during busy hours.
- Maintained cleanliness and organization of the front entrance area.
- Gathered customer feedback on dining experience to inform service improvements.
- Collaborated with management to streamline greeting processes and enhance guest flow.
- Responded to front desk phone inquiries to assist guests.
Residents Assistant
University Of Tennessee Housing
Knoxville, TN
08.2024 - 05.2025
- Facilitated community events that increased resident engagement and fostered social interaction.
- Assisted residents with housing inquiries, providing essential information on campus resources and support services.
- Developed and maintained positive relationships among residents to foster a supportive environment.
- Mediated conflicts between residents, fostering a harmonious living environment and enhancing community relationships.
- Organized educational workshops addressing wellness, diversity, and personal development topics.
- Conducted regular safety inspections and addressed maintenance issues promptly.
Education
Bachelor of Science - Nursing
University of Tennessee
Knoxville, TN05-2027
High School Diploma -
Farragut High School
Knoxville, TN05-2023
Skills
- Customer service
- Conflict resolution
- Time management
- Community engagement
- Reliability and punctuality
- Patient care
- Conflict mediation
- Strong interpersonal skills
- Welcoming demeanor
- Communication skills
- Critical thinking
Certification
Basic Life Support (AHA)
Timeline
Residents Assistant
University Of Tennessee Housing
08.2024 - 05.2025
Greeter
Connors Steak and Seafood
10.2020 - Current
Bachelor of Science - Nursing
University of Tennessee
High School Diploma -
Farragut High School