Hannah Zaccaro
Somerset,NJ
Summary
Dynamic Team Leader with a proven track record at Starbucks, excelling in operational efficiency and team mentorship. Skilled in process improvement and customer focus, I foster collaborative environments that enhance performance. Adept at utilizing veterinary medical records software, I build strong relationships while driving team success and achieving operational goals.
Overview
8
8
years of professional experience
Work History
Team Leader Manager
Starbucks
Marlboro, NJ
10.2025 - Current
- Led cross-functional teams to achieve operational goals and improve project outcomes.
- Developed and implemented process improvements to enhance team efficiency and productivity.
- Mentored team members, fostering a collaborative environment to drive professional growth.
- Analyzed workflow processes, identifying bottlenecks and recommending solutions for optimization.
Team Leader Manager
Starbucks, Target
Manalapan, NJ
03.2025 - 10.2025
- Led team in achieving operational goals through effective communication and collaboration.
- Streamlined processes to improve workflow efficiency and reduce redundancies.
- Mentored junior staff, fostering professional growth and enhancing team performance.
- Implemented training programs to enhance skill sets and ensure compliance with safety standards.
Client Service Representative
Bridgewater Veterinary Hospital
Bridgewater, NJ
10.2024 - 03.2025
- Managed client inquiries and resolved issues to enhance customer satisfaction.
- Developed strong relationships with clients through effective communication and personalized service.
- Coordinated with internal teams to ensure timely resolution of client requests and concerns.
- Trained new staff members on best practices for client interaction and service delivery.
Service Team Leader
Wegmans Food Markets, Inc
Woodbridge, NJ
05.2023 - 09.2024
- Led team to enhance customer service and operational efficiency.
- Trained and mentored new staff on service protocols and best practices.
- Implemented process improvements that streamlined workflow and increased productivity.
- Developed schedules to optimize staffing levels in high-traffic periods.
Assistant Store Manager
American Bread LLC
North Wales, PA
08.2022 - 06.2023
- Led daily store operations, ensuring optimal sales floor management and customer satisfaction.
- Trained and mentored new staff on best practices and company policies.
- Developed and implemented inventory control procedures to minimize stock discrepancies.
- Analyzed sales data to identify trends and drive merchandising strategies.
Volunteer Firefighter
Volunteer Company
Somerset, NJ
08.2021 - 05.2022
- Responded to emergency calls, ensuring rapid deployment and effective firefighting strategies.
- Conducted fire safety inspections, identifying hazards and recommending corrective actions.
- Trained new recruits on firefighting techniques, equipment usage, and safety protocols.
- Collaborated with team members during drills, enhancing operational readiness and response times.
Team Manager
Panera Bread
Raritan, NJ
12.2017 - 05.2022
- Assisted team members in daily operational tasks to ensure efficiency and adherence to protocols.
- Learned and utilized project management tools to support team objectives and streamline communication.
- Collaborated with colleagues to identify process improvements and enhance team performance.
- Supported onboarding of new staff by providing training on company practices and procedures.
Kennel Staff Assistant
Bridgewater Veterinary Hospital
Bridgewater, NJ
05.2020 - 08.2020
- Assisted in animal care, ensuring proper feeding and hydration for various breeds.
- Monitored animal behavior and health, reporting concerns to veterinary staff promptly.
- Maintained cleanliness of kennels, adhering to sanitation protocols for pet safety.
- Collaborated with team members to implement efficient feeding schedules and exercise routines.
Education
High School Diploma -
Homeschooled
Somerset, NJ07-2018
Skills
- Customer focus
- Workload management
- Motivational skills
- Influencing skills
- Telephone etiquette
- Initiative-taking
- Payment processing
- Veterinary medical records software
- Relationship building
Languages
Spanish
Limited Working
English
Native or Bilingual
French
Elementary
Timeline
Team Leader Manager
Starbucks
10.2025 - Current
Team Leader Manager
Starbucks, Target
03.2025 - 10.2025
Client Service Representative
Bridgewater Veterinary Hospital
10.2024 - 03.2025
Service Team Leader
Wegmans Food Markets, Inc
05.2023 - 09.2024
Assistant Store Manager
American Bread LLC
08.2022 - 06.2023
Volunteer Firefighter
Volunteer Company
08.2021 - 05.2022
Kennel Staff Assistant
Bridgewater Veterinary Hospital
05.2020 - 08.2020
Team Manager
Panera Bread
12.2017 - 05.2022
High School Diploma -
Homeschooled