Hannah Hodge
Seattle,WA
Summary
Dynamic professional with a positive track record at The Lowman Apartments under both Sagareus Real Estate & Peak Living. Proven to enhance operational workflows and tenant satisfaction. Brings valuable experience in managing property operations, analyzing market trends, advertising, lease negotiations, and strong computer skills. I encourage tenant retention by developing positive tenant relationships, maintaining strict compliance, ensuring smooth delegation, and streamlining data organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Sagareus Real Estate || Lowman Building
10.2023 - Current
- Meet with applicants, determine eligibility documentation required.
- Verify all assets & income for applicants and renewals.
- Delegate tasks to team in order to address tenant complaints, compliance, and building maintenance procedures.
- Prepare weekly and monthly reports for management and building ownership.
- Set prices on units based on market rates and post listings.
- Improve operational workflows, including productivity tracking and tenant data organization, via Asana, Buildium, & Google Spreadsheet.
- Train new hires on tax-credit policies & procedures.
Assistant Property Manager
Peak Living || Lowman Building
06.2023 - 10.2023
- Coordinated move-ins and move-outs.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Assisted applicants in completing the documentation required to verify income & asset eligibility for tax-credit compliance.
- Reviewed all documentation required for compliance, requested additional documentation as needed, & communicated directly with compliance department.
- Showed apartments to potential tenants and answered questions regarding community.
- Served as point-of-contact for both residents and applicants.
Life Insurance Broker
American Income Life Insurance
02.2022 - 01.2023
- Improved sales closing ratio by refining presentation skills and addressing potential objections proactively during consultations.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Evaluated competitors' products and services to gain competitive advantage.
Medicare Insurance Broker
Together Health
08.2021 - 12.2021
- Exceeded all quotas and became one of the top broker's on my team within a month.
- Prioritized customer needs by creating a personalized presentation for each client based on a thorough needs analysis.
- Handled extremely high volume of calls daily.
Administrative Assistant
International Emergency Management || ReBuild Flor
11.2018 - 01.2020
- Prepared data reports for FL-DEO and IEM regarding the ReBuild Florida Project.
- Managed schedules for all regional case managers, at least a dozen at a time.
- Created system adopted by the ReBuild Florida to track and analyze data
- Planned, organized, and oversaw office events
- Managed inventory
Education
Engineering- INC -
University O Central Florida
Orlando, FLHigh School Diploma -
Allen D Nease Senior High School
Ponte Vedra, FL05-2014
Skills
- Analyze market trends for rent pricing
- Post unit advertisements on most rental sites
- Effective delegation
- Property tours & inspections
- Train new employees
- Compassionate conflict resolution
- Experience with AppFolio, Buildium, Asana, Microsoft Office, Google Office, HRIQ, Quickbooks, Salesforce, Appointments Plus, & more
Certification
- Low-Income Housing Tax Credit Compliance Certification (2023 & 2024)
- Health Insurance Broker License (2021)
- Life Insurance Broker License (2022)
Timeline
Assistant Property Manager
Sagareus Real Estate || Lowman Building
10.2023 - Current
Assistant Property Manager
Peak Living || Lowman Building
06.2023 - 10.2023
Life Insurance Broker
American Income Life Insurance
02.2022 - 01.2023
Medicare Insurance Broker
Together Health
08.2021 - 12.2021
Administrative Assistant
International Emergency Management || ReBuild Flor
11.2018 - 01.2020
- Low-Income Housing Tax Credit Compliance Certification (2023 & 2024)
- Health Insurance Broker License (2021)
- Life Insurance Broker License (2022)
Engineering- INC -
University O Central Florida
High School Diploma -
Allen D Nease Senior High School
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