Hannah J. Wagner
Fredericksburg,Virginia
Summary
Dedicated, young American, seeking an entry-level career opportunity with a company whose business practices demonstrate a long-standing reputation for great customer service and strong business partnerships. Summary of Qualifications Extremely dedicated worker with outstanding work ethic habits. Fast learner, dependable, great with my hands and always willing to take on any new tasks, no matter how difficult. Excellent multi-tasking and organizational aptitudes. Effective communicator and problem-solver. Computer literate, proficient in using many software programs, including Microsoft Office. Self-starter, eager to begin my career.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Wawa
Fredericksburg, VA
05.2021 - 05.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Executes excellent sales floor merchandising and selling.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Personal Shopper
E-Commerce, Walmart
King George, VA
02.2020 - 05.2021
- Provides assistance to customers and performs duties such as recommending products, taking orders through telephone or live chat, solving customer inquiries, tracking shipments, processing financial adjustments, developing a trusting relationship with customers, looking for products online, and asking for feedback and product reviews.
Education
Career Dipolma of Dental Assisting - Dental Assisting
Penn Foster Career School
Scranton, PA04.2022
High School Diploma -
King George High School
King George, VA05.2018
Skills
- Extremely proficient in use of many computer software’s, including
- Microsoft Excel, Word, Access, Outlook and PowerPoint
- Able to type 35 words per minute
Certification
Dental Radiology and Health Safety
Timeline
Customer Service Associate
Wawa
05.2021 - 05.2022
Personal Shopper
E-Commerce, Walmart
02.2020 - 05.2021
Career Dipolma of Dental Assisting - Dental Assisting
Penn Foster Career School
High School Diploma -
King George High School
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