HANNAH K. DUNN
Oxford,MS
Summary
A goal-oriented individual seeking a role in field-based clinical roles, utilizing a healthcare, engineering, and sales background to foster strategic partnerships and effective customer education.
Overview
5
5
years of professional experience
Work History
Laboratory Technician
University Of Mississippi
Oxford, MS
08.2023 - Current
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances, centrifuges, incubators, and autoclave.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
Server
MGM Resorts
Biloxi, MS
05.2021 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Adapted sales technique based on customer personality type and cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Retail Sales Associate- Shift Lead
The Perfect Glow Salon
D'Iberville, MS
08.2019 - 05.2021
- Generated over $500 per month in personal product sales commission.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Utilized upselling techniques to promote additional products and increase sales.
- Trained and supervised new employees to use selling strategies and apply best practices.
Education
Bachelor of Science - Biomedical Engineering
University of Mississippi
05.2024
Skills
- Design Consultation
- Product Launch
- Client Acquisition
- Inventory Logistics
- Electrophysiology lab experience
- Collaboration
- Technical Expertise
- Lab result interpretation
- Critical Thinking
- Innovation
- Work Planning and Prioritization
- 3D modeling software
Honors And Organizations
- Mississippi State Eminent Scholar
- Biomedical Engineering Society
- Society for Women Engineers
- Phi Mu Fraternity, Alpha Delta Chapter- Philanthropy for LeBonheur Children's Hospital
- Phi Mu Public Relations Committee
- UM Panhellenic Standards Board
- UM Marketing Association Club
Timeline
Laboratory Technician
University Of Mississippi
08.2023 - Current
Server
MGM Resorts
05.2021 - 08.2021
Retail Sales Associate- Shift Lead
The Perfect Glow Salon
08.2019 - 05.2021
Bachelor of Science - Biomedical Engineering
University of Mississippi