Hannah Lee Schnitz

Dedicated and compassionate Private Home Health Aide with 7 years of experience providing comprehensive care and support to individuals in private home settings.

• Activities of Daily Living (ADLs): Assisted clients with personal care, mobility, and exercise routines.
• Health Monitoring and Management: Monitored vital signs, administered medications, and managed schedules.
• Household Support and Companionship: Prepared meals, performed light housekeeping, provided emotional support, and coordinated appointments.
• Communication and Collaboration: Maintained records, communicated with healthcare teams and families, collaborated on care plans, and educated clients.
• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.

Delivered exceptional customer service and expert beauty advice within the Dillard's Cosmetics and Fragrance department, focusing on building client relationships, driving sales, and maintaining brand standards. Successfully guided customers through personalized consultations, makeup applications, and skincare recommendations to meet their individual beauty needs.

• Provided personalized consultations and product demonstrations, leveraging in-depth knowledge of cosmetics, skincare, and fragrance to enhance the customer experience and drive sales.
• Successfully engaged with customers to identify their individual beauty needs and preferences, offering tailored product recommendations and building lasting relationships through a clienteling approach.
• Maintained a strong understanding of current beauty trends, new product launches, and brand training to confidently share expert advice with customers and meet sales goals.
• Conducted makeup application lessons and skincare consultations, providing personalized advice and techniques to help customers achieve their beauty goals.
• Accurately handled transactions, returns, and exchanges using the POS system and cash register, ensuring a seamless checkout experience.
• Ensured the cosmetics counter was consistently clean, organized, visually appealing, and well-stocked, adhering to merchandising and hygiene standards.
• Collaborated effectively with team members and store leadership to achieve sales goals, promote a positive store environment, and ensure customer satisfaction.
• Participated in company sales programs and in-store events, leveraging product knowledge and upselling techniques to maximize sales opportunities.
• Built strong relationships with clients, leading to repeat business and referrals.