HANNAH RADZIK
Land O' Lakes
Summary
Dedicated and compassionate professional with experience in donation coordination, behavioral health support, and sales consulting. Known for strong communication skills, exceptional attention to detail, and the ability to provide comfort and clarity during sensitive situations. Adept at managing high-volume workloads, maintaining accurate documentation, and building strong customer and family relationships.
Self-motivated development professional well-versed in individual, corporate and foundation fundraising techniques. Excellent track record of managing donor relationships and identifying new partnerships to increase fundraising support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Donation Coordinator
Eversight
11.2023 - Current
- - Accurately screen donor cases to determine eligibility for eye donation, ensuring compliance with medical, ethical, and organizational standards.
- - Deliver compassionate, trauma-informed communication to grieving families, providing clarity, support, and reassurance during difficult moments.
- - Maintain meticulous documentation and data entry, strengthening workflow efficiency and improving case turnaround times.
- - Optimized case management systems by enhancing organization, reducing record retrieval time, and improving accuracy.
- - Foster a positive team culture by encouraging collaboration, open communication, and proactive problem-solving.
Behavior Technician
Centria Healthcare
04.2023 - 11.2023
- - Supported the implementation of behavior reduction and skill acquisition treatment plans created by Board Certified Behavior Analysts (BCBAs).
- - Tracked detailed behavioral data, enabling accurate progress evaluation and timely treatment adjustments.
- - Guided clients through daily routines and therapeutic learning activities to promote independence and functional skill development.
- - Ensured client safety, emotional support, and consistency within structured behavior intervention programs.
Integrated Solutions Consultant
AT&T
12.2021 - 11.2022
- - Delivered personalized, in-home consultations to assess customer needs and recommend tailored AT&T products and services.
- - Streamlined customer experience by coordinating with field technicians and resolving account issues on-site.
- - Achieved strong sales performance by building trust, demonstrating value, and educating customers on service solutions.
- - Strengthened customer loyalty through transparent communication and high-level customer service.
HR / Head Recruiter
Family First Life
08.2019 - 11.2021
- - Led full-cycle recruiting for sales agents across multiple regions, significantly increasing organizational headcount and productivity.
- - Conducted interviews, onboarding, and training to ensure new agents were prepared and aligned with company expectations.
- - Managed team performance, delivering coaching and development strategies to elevate sales outcomes.
- - Expanded business presence by establishing partnerships, driving recruitment marketing, and enhancing talent pipelines.
Education
Master of Public Administration (MPA) -
University of Phoenix
Bachelor's Degree - Management
University of Phoenix
01.2025
Certificate - Medical Billing & Coding
DeVry University
Chicago, IL12.2023
High School Diploma - undefined
Belleville High School
Belleville, MI05.2019
Skills
- Sales Management
- Business Development
- Account Management
- Communication
- Data Entry
- Case Management
- Donor Eligibility Screening
- Behavior Monitoring & Support
- Customer Service
- Recruitment
- Staffing optimization
Certification
Mental Health First Aid (2025)
Timeline
Donation Coordinator
Eversight
11.2023 - Current
Behavior Technician
Centria Healthcare
04.2023 - 11.2023
Integrated Solutions Consultant
AT&T
12.2021 - 11.2022
HR / Head Recruiter
Family First Life
08.2019 - 11.2021
Bachelor's Degree - Management
University of Phoenix
Certificate - Medical Billing & Coding
DeVry University
High School Diploma - undefined
Belleville High School
Master of Public Administration (MPA) -
University of Phoenix