Sherese Wyche
East Stroudsburg,PA
Summary
Dynamic and dedicated social worker and childhood educator with over a decade of experience specializing in comprehensive psychological, social, and emotional support for neglected, traumatized, and developmentally challenged families. Expertise in managing programs such as Head Start, ensuring adherence to accreditation standards, and excelling in compliance protocols through collaboration with governmental agencies, including the Wilmington Housing Authority and the U.S. Department of Commerce. Proven track record in strategic planning, performance evaluation, and staff motivation complements exceptional leadership and supervisory skills. Passionate about fostering children's development to their full potential, with proficiency in conflict mediation, crisis management, and delivering impactful educational and community events.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Donation Coordinator
Monroe County Habitat For Humanity
East Stroudsburg, PA
09.2022 - Current
- Cultivated a positive work environment among team members by promoting open communication, collaboration, and shared decision-making processes regarding donation coordination tasks.
- Ensured accurate record-keeping of donation transactions, maintaining up-to-date donor information and financial records.
- Arranged transportation and communicated arrangements according to established protocols.
- Facilitated strong relationships with donors through regular communication, providing updates on how their donations made an impact.
- Provided exceptional customer service to donors during in-person interactions at donation centers or special events, ensuring a pleasant experience that encouraged repeat contributions.
Caseworker II
Monroe County Children & Youth
East Stroudsburg, PA, US
01.2020 - 01.2022
- Assisted families in accessing community resources and services for child welfare needs.
- Conducted assessments to evaluate family dynamics and identify areas for intervention.
- Developed individualized service plans tailored to children and families' specific situations.
- Facilitated communication between families, schools, and service providers to ensure coordinated care.
- Monitored case progress, ensuring compliance with state regulations and policies.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Developed strong partnerships with local organizations, expanding available resources for clientele.
- Advocated for client rights and represented client interests at administrative hearings.
Teacher
Path Healing & Treatment
Pocono, PA, US
01.2019 - 01.2020
- Develop and Implement procedures for managing the class
- Incorporate various groupings, presentations and techniques
- Determine the student's developmental levels and provide commensurate instruction
- Engaging students in learning
- Create weekly lesson plans and educating students at all levels
- Taught multiply classes (Social Studies, Drug & alcohol, Home Economics, Career readiness, etc
- Assigned homework, grading test and documenting progress
Center Director/ Family Advocate
Pocono Service for Families and Children
Pocono, PA, US
01.2013 - 01.2018
- Assess clients' needs, situations, strengths, and find support networks to accomplish their goals.
- Developed plans to improve their clients' well-being and monitored their progress as the go forward.
- Helped clients adjust to changes and challenges in their lives, such as illness, divorce, or unemployment.
- Researched and referred clients to community resources, such as child care, and health care.
- Responded to crisis situations such as child abuse and took steps to ensure child is in safe environment.
- Advocated for and helped clients get community resources that would improve their well-being.
- Followed up with clients to ensure that their situations have improved and assess current needs.
- Evaluated services provided to families to ensure that they were effective and gave new recommendations.
Owner
Passion for Kidz Child Care
Pocono, PA, US
01.2009 - 01.2013
- Directed and executed daily activities of daycare center in order to provide age appropriate instruction and care for children, administered programs, curriculum and managed staff recruitment and retention.
- Oversaw operation of home daycare and ensured compliance of licensing and safety regulations.
- Conferred with parents regarding facility activities, policies and enrollment procedures.
- Maintained all business records and activities of business and kept records of children attendance.
- Maintained and observed environment and children's activities and created age appropriate lesson plans.
Account Clerk
Wilmington Housing Authority
Wilmington, DE, US
01.2002 - 01.2008
- Processed payroll for over 107 employees ensuring timesheets and garnishments were correctly done.
- Provided accounting and clerical support to finance department, maintained and prepared documents.
- Researched, tracked and corrected accounting or documentation problems and discrepancies.
- Informed management, performed Bank reconciliations and compiled reports/summaries on activities.
- Functioned in accordance with established standards, procedures and applicable laws.
Executive Assistant
MBNA Advanced Staffing
01.2000 - 01.2001
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Answered high volume of phone calls and email inquiries.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Education
Associates Degree - Art
Northhampton Community College
Bethlehem, PASkills
- Social Work (10 years)
- Crisis Management
- Accounts Payable
- Case Management
- Journal Entries
- Payroll (10 years)
- Teaching Experience
- Conflict Management
- Accounts Receivable
- Office Management (10 years)
Certification
Child Development Associate Certification
Timeline
Donation Coordinator
Monroe County Habitat For Humanity
09.2022 - Current
Caseworker II
Monroe County Children & Youth
01.2020 - 01.2022
Teacher
Path Healing & Treatment
01.2019 - 01.2020
Center Director/ Family Advocate
Pocono Service for Families and Children
01.2013 - 01.2018
Owner
Passion for Kidz Child Care
01.2009 - 01.2013
Account Clerk
Wilmington Housing Authority
01.2002 - 01.2008
Executive Assistant
MBNA Advanced Staffing
01.2000 - 01.2001
Associates Degree - Art
Northhampton Community College