Hannia Ibarra-Flores
Eagle Pass,TX
Summary
Dedicated professional with a diverse background in customer service and healthcare administration. As a doctor's receptionist, I honed my organizational skills and ability to manage a busy office environment efficiently. Performing on roles as a cashier and waitress, I developed strong interpersonal skills, ensuring exceptional customer satisfaction through attentive service and problem-solving. These experiences have shaped me into a versatile individual capable of thriving in fast-paced environments while delivering top-notch results. With a passion for helping others and a commitment to excellence, I am eager to leverage my skills and contribute positively to my major, the field of Biology.
Overview
5
5
years of professional experience
Work History
Receptionist
Ruben De Los Santos Martinez, MD, Eagle Pass, Texa
Eagle Pass , Texas
2023.07 - 2024.01
- Scheduled and coordinated doctor's appointments, including monthly check-ups, heart monitor scheduling, and emergency consultations without conflicts.
- Administered the monetary collection of co-payments from patients prior to or following their appointments.
- Developed an organized framework for managing patient medical files, enhancing doctor-patient interactions.
Food Server
Pizza Hut
Eagle Pass , Texas
2018.12 - 2020.11
- Exhibited daily adherence to assist the manager on duty while maintaining high standards of self-organization, customer satisfaction, and team building.
- Working under pressure to deliver efficient service, while making sure to bring satisfaction to the customer.
- Successfully performed at a high level in multiple work stations, consistently meeting client expectations.
Cashier
Tractor Supply Company
Eagle Pass , Texas
2020.06 - 2020.08
- Ensured quality customer-service skills.
- Executed quickly to solve any problems that arose.
- Provided friendly and attentive customer service, assisting customers with inquiries.
- Demonstrated precise item charging and accurate execution of financial systems.
Education
High School Diploma -
Eagle Pass High School
Eagle Pass, TX2020-06
Skills
- Bilingual (English) Proficient (Spanish) Proficient
- Microscopy Equipment
- High Level Of Accuracy
- Analytical Skills
- Problem Solving
- Attention to Detail
- Office Management
- Administrative Support
- Technical Support
- Data Entry
- Assay (bacteria culture)
- Laboratory Skills
- Ecology
Affiliations
- Volunteer, 60 hours for 3 years
- Internship through TAMIU Aires with CBP Agriculture Specialist Program
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
Accomplishments
- Sanchez Family Foundation Scholarship, 2020-2024
- Recognition of Participation and Completion of CBP Agriculture Specialist Internship, Summer 2024
Timeline
Receptionist
Ruben De Los Santos Martinez, MD, Eagle Pass, Texa
2023.07 - 2024.01
Cashier
Tractor Supply Company
2020.06 - 2020.08
Food Server
Pizza Hut
2018.12 - 2020.11
High School Diploma -
Eagle Pass High School
Similar Profiles
Melany SanchezMelany Sanchez
Human Resources Generalist at La Iglesia de Jesucristo de los Santos de los Últimos DíasHuman Resources Generalist at La Iglesia de Jesucristo de los Santos de los Últimos Días
Melany SanchezMelany Sanchez
HR Onboarding Intern at La Iglesia de Jesucristo de los Santos de los Últimos DíasHR Onboarding Intern at La Iglesia de Jesucristo de los Santos de los Últimos Días
Orlando Bernal RojasOrlando Bernal Rojas
Law Office Assistant at Bernal, Casillas & De Los SantosLaw Office Assistant at Bernal, Casillas & De Los Santos