Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
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Hanniel Berhane

Rochester,MN

Summary

Responsible, motivated college Freshman; Upbeat, positive attitude with a strong work ethic; Recognized student leader; Outgoing, reliable, and eager to learn; Friendly, respectful, and professional; Goal-oriented, mature, and committed to quality work.

Overview

3
3
years of professional experience

Work History

Guest Service

Kwik Trip
06.2022 - Current
  • Conducted regular training sessions for team members to maintain high standards of guest service excellence.
  • Assisted in training new team members to uphold high standards of guest service at the front desk.
  • Provided excellent guest service by promptly addressing inquiries or concerns related to the pit area.
  • Enhanced customer satisfaction by efficiently resolving disputes and providing exceptional guest service.

Volunteer Mover

Paws and Claws
06.2021 - 08.2021
  • Lifted and loaded office furnishings onto box trucks for transport to new office location
  • Delivered and set-up furniture as required/requested within committed time frames
  • Demonstrated the ability to protect all furnishings from damage through established best practices

Pet Sitter

Family and Friends
06.2021 - 08.2021
  • Supervised pets and took care of them in their owners’ absence
  • Followed all special instructions concerning pet care
  • Reported all relevant information to owners in a timely manner

Education

Associate Degree -

Rochester Community and Technical College
Rochester, MN
05.2026

Diploma -

Century High School
Rochester, MN
05.2024

Diploma -

Lourdes High School
Rochester, MN
06.2022

2nd - 7th Grade -

Holy Spirit
Rochester, MN
05.2020

Skills

  • Tech savvy
  • Proficient in Microsoft
  • Proficient in Windows
  • Proficient in Mac OS
  • Teamwork
  • Multitasking
  • Ergonomic heavy-lifting
  • Critical thinker
  • Problem solver
  • Team Worker
  • Hospitality and Guest Service
  • Excellent Communication

Awards

  • St. Roque Gonzalez - Cooperative Worker Award, 05/01/19
  • St. Augustine of Hippo - Critical Thinker Award, 01/01/19

Languages

Spanish
Elementary
Arabic
Elementary

Timeline

Guest Service

Kwik Trip
06.2022 - Current

Volunteer Mover

Paws and Claws
06.2021 - 08.2021

Pet Sitter

Family and Friends
06.2021 - 08.2021

Associate Degree -

Rochester Community and Technical College

Diploma -

Century High School

Diploma -

Lourdes High School

2nd - 7th Grade -

Holy Spirit

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Hanniel Berhane