Hans Delgado
Gavilan Hills ,CA
Summary
Fitness and Hospitality executive with 20 years of Private Health Club management experience In-depth knowledge of club operations at all levels with a proven track record at excelling in talent management and executing objectives as a consultant of multiple franchises and personal training departments and strategic marketing. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Expert in operations management, I enhanced membership retention through innovative training programs and effective team building. Adept at financial management, I drive results while fostering a collaborative environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Manager
Rim of the World Gym
Crestline, CA
03.2019 - 01.2026
- Directed daily operations, ensuring seamless member experience and facility management.
- Managed daily operations,delegating tasks appropriately to ensure smooth functioning of the facility.
- In-depth knowledge of hospitality and club operations
- Implemented strategic marketing initiatives, increasing Gym membership retention rates.
- Trained and mentored staff, fostering professional development and team cohesion.
- Analyzed operational workflows, optimizing processes to enhance efficiency and service delivery.
Sales Manager/ Training Manager
Anytime Fitness Rancho Cucamonga
Rancho Cucamonga, CA
01.2014 - 02.2019
- Developed and implemented sales strategies to increase membership retention and acquisition.
- Expertise in improving performance in existing clubs.
- Led a team of sales associates, providing training and mentorship to enhance performance.
- Analyzed market trends and competitor activities to inform strategic planning and decision-making.
- Team building,sales team training and staff management
Training Sales Manager
Crunch Fitness
Riverside, CA
11.2012 - 01.2014
- Developed sales strategies to enhance member engagement and retention.
- Led team training sessions to improve product knowledge and customer service skills.
- Analyzed market trends to identify opportunities for business growth and expansion.
- Implemented performance metrics to track sales team effectiveness and drive accountability.
- Cultivated relationships with clients to foster loyalty and increase membership referrals.
Assistant Manager of Operations
Bally Total Fitness
Riverside, CA
09.2005 - 11.2011
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Streamlined inventory processes, reducing discrepancies and improving stock accuracy.
- Trained and mentored staff on operational procedures and customer service excellence.
- Developed and implemented training programs to enhance employee performance and engagement.
- Collaborated with upper management to align operational strategies with organizational goals.
Education
Master of Arts - Business Management in Spanish
University of California Irvine
Irvine, CA12-2005
Bachelor of Arts - Business Administration
California State Fullerton
Fullerton, CA06-2004
Bachelor of Science - Kinesiology
California State University Fullerton
Fullerton, CA06-2004
Skills
- Currently using expertise in the field in new club development
- Talent management and executing strategic objectives as a consultant of multiple franchises and personal training departments
- Leadership/communication skills
- Financial management
- New Club Openings
- Club Acquisitions
- Team building
- Problem resolution
- Sales team training
- Staff Management
- Operations management
- Training and coaching
Accomplishments
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Business Development: - Worked with the acquisition of two competitor businesses and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
Certification
- Certification in Human Relations
- Certification in Staff Management
- Certification in Personal trainer
- Certification in Senior Fitness
- Certification in Team building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Manager
Rim of the World Gym
03.2019 - 01.2026
Sales Manager/ Training Manager
Anytime Fitness Rancho Cucamonga
01.2014 - 02.2019
Training Sales Manager
Crunch Fitness
11.2012 - 01.2014
Assistant Manager of Operations
Bally Total Fitness
09.2005 - 11.2011
Master of Arts - Business Management in Spanish
University of California Irvine
Bachelor of Arts - Business Administration
California State Fullerton
Bachelor of Science - Kinesiology
California State University Fullerton