Summary
Overview
Work History
Education
Skills
References
Timeline
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Hansel Felix

Flora Vista

Summary

Experienced in cultivating motivated and efficient sales teams through customer-centric training and sales programs, leading to a highly productive workforce. Proven ability to establish strong connections with customers, fostering trust and loyalty, resulting in a consistent stream of repeat business and referrals.

Overview

9
9
years of professional experience

Work History

Deputy Sheriff

Rio Arriba County Sheriff’s Office
Española, NM
09.2023 - Current
  • Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
  • Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
  • Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
  • Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.

Private Hitting Instructor

Empire Athletics
Farmington, NM
02.2023 - 09.2023
  • Inspired athletes to set high expectations for themselves both on the field and off while emphasizing the importance of teamwork, sportsmanship, discipline, goal-setting skills acquired from baseball translated into other areas of life as well.
  • Enhanced player confidence through constructive feedback and positive reinforcement during one-on-one sessions.
  • Expanded client base through referrals from satisfied customers, word-of-mouth advertising, and social media promotion of services offered.
  • Developed strong relationships with clients, fostering trust and open communication to facilitate effective instruction.
  • Improved player performance by developing customized training plans based on individual skill levels and goals.

Police Officer

City of Farmington Police Department
Farmington, NM
12.2020 - 01.2023
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.

Life Guard Supervisor

Life Time
New York, NY
06.2019 - 10.2020
  • Provided close supervision of all lifeguards including training, oversight, and evaluations
  • Ensured that first aid was provided properly in emergencies
  • Acted as a liaison between the public and the staff

Instructor

I Q Baseball
New York, NY
09.2015 - 12.2020
  • Coordinated staff discussion on how to increase athlete production, while developing skills and promoting players for recruitment and private professional workouts
  • Promoted players
  • Ensured appeal and organization of players

Personal Trainer

Equinox
New York, NY
05.2018 - 06.2019
  • Conducted 1x1 workout sessions
  • Developed workout programs for clients
  • Build rapport with clients

ASSISTANT MANAGER

Foot Locker
New York, NY, ABQ, New Mexico
08.2016 - 02.2018
  • Oversaw sales associates performance to ensure consistent customer service
  • Directed training of new staff
  • Managed weekly scheduling and payroll
  • Managed sign-off and stocking of new inventory
  • Responsible for opening and closing shifts

Education

Associates Of Liberal Arts -

San Juan College
Farmington, NM

Nursing -

Clarendon College

Pre-Med -

Central New Mexico Community College

Forensic Science -

John Jay College Of Criminal Justice
01.2021

Skills

  • Fluent in Spanish
  • MS Word
  • Excel
  • Powerpoint

References

References upon request

Timeline

Deputy Sheriff

Rio Arriba County Sheriff’s Office
09.2023 - Current

Private Hitting Instructor

Empire Athletics
02.2023 - 09.2023

Police Officer

City of Farmington Police Department
12.2020 - 01.2023

Life Guard Supervisor

Life Time
06.2019 - 10.2020

Personal Trainer

Equinox
05.2018 - 06.2019

ASSISTANT MANAGER

Foot Locker
08.2016 - 02.2018

Instructor

I Q Baseball
09.2015 - 12.2020

Nursing -

Clarendon College

Pre-Med -

Central New Mexico Community College

Forensic Science -

John Jay College Of Criminal Justice

Associates Of Liberal Arts -

San Juan College

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Hansel Felix