Hansranie Mahadeo
Jamaica ,NY
Summary
Friendly and energetic Paraprofessional with expertise in assistant teaching in public classroom environment. Motivated to help students learn and be happy, healthy and well-behaved. Calm and effective at mediating student conflicts.
Overview
13
13
years of professional experience
Work History
Paraprofessional
Department Of Education
Queens, New York
03.2021 - Current
- Supported teachers in classroom management and instructional activities.
- Provided guidance to students in the classroom setting.
- Supported students throughout academic instruction and assignments.
- Helped implement behavior management strategies for individual students.
- Supervised small groups of students during instruction time.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Improved behavior with modification and positive reinforcement techniques.
- Inspired students to engage actively in their learning. using feedback and encouragement.
Customer Service Representative
International Shoppes
Queens, New York
09.2016 - 04.2018
- Engaged customers to enhance their shopping experience and satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product inquiries and order placements.
- Maintained accurate records of customer interactions and transactions.
Home Health Aide
Royal Care
Jamaica , NY
07.2014 - 07.2015
- Assisted clients with bathing, dressing, and incontinence care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Assisted patients with daily living activities and personal care tasks.
- Provided companionship and emotional support to enhance patient well-being.
- Tracked and reported clients' progress based on observations and conversations.
Customer Service Representative
Tic Toc Clothing
Jamaica , NY
04.2013 - 07.2014
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints and provided effective solutions.
- Maintained accurate records of customer interactions and transactions.
- Maintained accurate cash drawer and balanced register at shift end.
- Assisted customers with product inquiries and provided outstanding service.
- Handled customer returns and exchanges in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Answered customer questions and provided store information.
Education
Bush Lot Secondary School
Guyana Skills
- Classroom management
- Student support
- Behavior management
- Academic assistance
Timeline
Paraprofessional
Department Of Education
03.2021 - Current
Customer Service Representative
International Shoppes
09.2016 - 04.2018
Home Health Aide
Royal Care
07.2014 - 07.2015
Customer Service Representative
Tic Toc Clothing
04.2013 - 07.2014
Bush Lot Secondary School