Hao Phung
Inver Grove Hts,Minnesota
Summary
Efficient Order Fulfillment Specialist known for high productivity and ability to complete tasks swiftly. Possess specialized skills in inventory management, logistics coordination, and customer service. Excel in time management, problem-solving, and teamwork, ensuring seamless order processing and fulfillment operations.
Overview
3
3
years of professional experience
Work History
Curbside Order Fulfillment Specialist
Gertens Family of Business
Inver Grove Hts, Minnesota
04.2022 - Current
- Verified that plants and hard goods chosen by customers were in stock and available for pick up.
- Loaded items into carts or bags for customers according to their order requirements.
- Followed company policies regarding product returns, exchanges, and refunds.
- Communicated any discrepancies between customer orders and what was picked up to management.
- Notified management of any damaged or expired products found in store.
- Provided excellent customer service when interacting with shoppers in person or on the phone.
- Maintained a clean and organized work area throughout the day.
- Suggested comparable products to replace out-of-stock items.
Produce Clerk
Cub Foods
Inver Grove Hts, Minnesota
05.2021 - 12.2021
- Assisted customers with product selection and answered questions regarding nutritional value or storage tips.
- Followed proper receiving procedures for perishable items.
- Maintained cleanliness of department while adhering to health code regulations.
- Weighed, labeled, priced, and packaged produce items for sale.
- Received and stocked incoming produce shipments.
- Assisted other departments within the store when needed.
- Replenished display cases as necessary throughout the day.
- Informed customers about various types of produce available.
- Operated cash register efficiently during peak business hours.
Education
Bachelor of Science -
University of Minnesota Twin Cities
Minneapolis, MN05-2028
High School Diploma -
Simley High School
Inver Grove Heights, Minnesota06-2024
Skills
- Loading and unloading
- Physically fit
- Pallet jack usage
- Shipping and receiving
- Work order processing
- Deadline Management
- Labeling packages
Languages
English
Professional
Vietnamese
Limited
Accomplishments
- High School Valedictorian
Timeline
Curbside Order Fulfillment Specialist
Gertens Family of Business
04.2022 - Current
Produce Clerk
Cub Foods
05.2021 - 12.2021
Bachelor of Science -
University of Minnesota Twin Cities
High School Diploma -
Simley High School
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