Happy Colon
St. Cloud,FL
Summary
Proven Insurance Verification Representative with a track record of enhancing patient experience at Central FL Primary Care by ensuring timely insurance verifications and authorizations. Excelled in HIPAA compliance and Microsoft Office, boosting office efficiency. Skilled in both claims processing and providing exceptional patient support, significantly improving office logistics and patient satisfaction.
Overview
10
10
years of professional experience
Work History
Insurance Verification Representative
Central FL Primary Care
02.2015 - Current
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Posted payments to accounts and maintained records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Maintained HIPPA compliance while assisting patients with understanding personalized insurance coverage and benefits.
- Attained authorizations to enable timely patient procedures and or prescriptions, via providers and internal teams through gathering proper medical documentation.
- Updated patient records with accurate, current insurance policy information.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Education
Bachelor of Science - Sociology
University of Central Florida
Orlando, FL05.2017
Skills
- Electronic Medical Records
- Insurance Coverage Verification
- Microsoft Office
- Claims Processing
- HIPAA Compliance
- Prior authorization processing
- Data Entry and Review
Timeline
Insurance Verification Representative
Central FL Primary Care
02.2015 - Current
Bachelor of Science - Sociology
University of Central Florida
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