Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harchand Kevin Singh

Tampa

Summary

Bilingual professional with experience in customer service, administrative support, and client-facing roles across different industries. Skilled in handling customer inquiries, managing documentation, and providing solutions in fast-paced environments. Known for strong communication, adaptability, and delivering excellent service to diverse clients.

Overview

7
7
years of professional experience

Work History

Paralegal Assistant

Consulsa y Asociados
Panama
03.2024 - 05.2025
  • Assisted in handling corporate formation procedures, immigration processes, and other legal-administrative services. Gained experience in preparing and managing legal documentation, providing client support, and coordinating procedures with public and private institutions.

Customer Service Representative

Alorica
Panama
02.2020 - 01.2024
  • Provided customer support and technical assistance for MetroPCS clients, including account management, billing inquiries, troubleshooting mobile services, and resolving connectivity issues. Developed strong communication skills, problem-solving abilities, and experience working in a fast-paced call center environment.

Customer Service Representative

Sitel
Panama
01.2018 - 01.2020
  • Delivered customer support for Citizens Bank clients, assisting with account inquiries, online banking issues, transactions, and general financial services. Focused on providing accurate information, ensuring customer satisfaction, and maintaining compliance with banking regulations. Developed strong problem-solving, communication, and customer relationship management skills.

Education

High School Diploma -

Instituto Sun Yat Sen - Chino Panameño
Panama
01-2017

Skills

  • Customer Service
  • Tech Support
  • Document preparation
  • Case management
  • Immigration procedures
  • Corporate compliance
  • Client interaction
  • Legal research
  • Conflict resolution

Languages

English
Professional
Spanish
Native/ Bilingual
Chinese (Mandarin)
Limited

Timeline

Paralegal Assistant

Consulsa y Asociados
03.2024 - 05.2025

Customer Service Representative

Alorica
02.2020 - 01.2024

Customer Service Representative

Sitel
01.2018 - 01.2020

High School Diploma -

Instituto Sun Yat Sen - Chino Panameño
Harchand Kevin Singh