Hardy Gilbert
Austin,TX
Summary
Detail-oriented professional specializing in vehicle detailing and quality inspection. Demonstrated success in efficiently resolving customer complaints while upholding high standards. Focused on enhancing customer satisfaction through effective communication and collaboration.
Overview
28
28
years of professional experience
Work History
Car Detailing Manager
Longhorn Rental
Austin, Texas
08.2016 - 10.2016
- Oversaw maintenance activities such as vacuuming carpets and shampooing upholstery.
- Checked quality of finished vehicles prior to releasing them back to customers.
- Conducted regular inspections of vehicles to identify any damage or areas that need special attention during the detail process.
- Resolved customer complaints quickly and efficiently while maintaining a professional attitude.
Stocker
H.E. Butt Grocery Company
Austin, Texas
05.1988 - 08.1995
- Stocked shelves with products to maintain organized displays.
- Assisted customers in locating merchandise throughout the store.
- Maintained cleanliness and safety standards in stock areas.
- Collaborated with team members to restock items efficiently.
- Operated equipment for moving and organizing products safely.
- Stocked shelves with newly arrived products.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights on regular basis.
- Faced products on shelves and displays to meet company policies.
- Provided customer service by answering questions about product location, price and availability.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Assisted with store displays and window dressing as needed.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Education
High School Diploma -
ANDERSON High School
Austin, TX06-1989
Skills
- Vehicle detailing and maintenance
- Quality inspection and damage assessment
- Customer service and support
- Fleet management
- Effective communication
- Team collaboration
- Time management
- Health and safety compliance
- Excellent customer service
- Team building and motivation
Timeline
Car Detailing Manager
Longhorn Rental
08.2016 - 10.2016
Stocker
H.E. Butt Grocery Company
05.1988 - 08.1995
High School Diploma -
ANDERSON High School