Hareth Sharhan
Brooklyn,NY
Overview
11
11
years of professional experience
Work History
I.T Technician
MB Solutions Citadel/ Bloomberg.
New York, NY
06.2024 - Current
- Setting up new workstations.
- Performing basic network.
- Troubleshooting and ensuring network connection on network devices
- performing operating systems upgrades.
Special Investigation Unit
ISG
New York, NY
08.2023 - Current
- Conduct thorough investigations into suspected fraudulent activities, including insurance claims, workers' compensation, and internal misconduct.
- Collect, analyze, and preserve evidence such as statements, documents, and digital data to build strong cases.
- Prepare detailed reports and maintain accurate records of all investigations for future reference and legal proceedings.
- Collected evidence, interviewed witnesses, and wrote comprehensive reports.
Private Investigator
R.q. Investigations
New York, NY
01.2022 - 09.2022
- Compiled detailed written reports of investigation findings for clients.
- Developed investigative strategies based on case information.
- Wrote comprehensive and precise reports documenting all incidents investigated.
Field Technician
Osmose
New York, NY
05.2016 - 12.2021
- Operated specialized equipment for maintenance of electric distribution networks
- Analyzed charts and graphs derived from the Sensory Voltage Detector
- Troubleshooting ground wires by assessing areas with electrical issues
- Followed safety procedures when handling hazardous materials.
- Applied company safety policies consistently when performing daily tasks.
- Operated a variety of hand tools and mechanical equipment with proficiency.
Cell Phone Technician/PC Technician
Sam's Cells Phone accessories
Tupelo, MS
10.2013 - 12.2015
- Diagnosed and resolved hardware and software issues on a variety of mobile devices.
- Programmed SIM cards for customers' new or existing cell phone plans according to their requirements.
- Assisted customers with troubleshooting data connection issues related to their cell phones.
- Replaced defective parts on customer cell phones such as batteries or display screens.
- Installed, configured, and tested cellular phones to ensure proper operation.
- Provided technical advice to customers regarding the installation, configuration, maintenance, and repair of their cell phones.
- Resolved customer complaints about the performance of their cell phones in a timely manner.
- Performed complete phone erasures and factory resets, debugged problems and refurbished devices.
Education
Bachelor of Arts - Criminology
John Jay College of Criminal Justice of The City University of New York
New York, NY06-2019
Skills
- Remote Support
- Technical Support
- Hardware upgrades
- Microsoft Windows and Office
- Active directory
Languages
Arabic
Professional
NYPD Police Department Auxiliary Program.
- Trained in self-defense methods, CPR and first aid, patrol procedures, and New York State Penal Law.
- ·Maintained order during parades, festivals, street fairs, and other special events.
- Controlled traffic during motor vehicle accidents and fire sites
Timeline
I.T Technician
MB Solutions Citadel/ Bloomberg.
06.2024 - Current
Special Investigation Unit
ISG
08.2023 - Current
Private Investigator
R.q. Investigations
01.2022 - 09.2022
Field Technician
Osmose
05.2016 - 12.2021
Cell Phone Technician/PC Technician
Sam's Cells Phone accessories
10.2013 - 12.2015
Bachelor of Arts - Criminology
John Jay College of Criminal Justice of The City University of New York