Overview
Work History
Education
Skills
Languages
NYPD Police Department Auxiliary Program.
Timeline
Generic

Hareth Sharhan

Brooklyn,NY

Overview

11
11
years of professional experience

Work History

I.T Technician

MB Solutions Citadel/ Bloomberg.
New York, NY
06.2024 - Current
  • Setting up new workstations.
  • Performing basic network.
  • Troubleshooting and ensuring network connection on network devices
  • performing operating systems upgrades.

Special Investigation Unit

ISG
New York, NY
08.2023 - Current
  • Conduct thorough investigations into suspected fraudulent activities, including insurance claims, workers' compensation, and internal misconduct.
  • Collect, analyze, and preserve evidence such as statements, documents, and digital data to build strong cases.
  • Prepare detailed reports and maintain accurate records of all investigations for future reference and legal proceedings.
  • Collected evidence, interviewed witnesses, and wrote comprehensive reports.

Private Investigator

R.q. Investigations
New York, NY
01.2022 - 09.2022
  • Compiled detailed written reports of investigation findings for clients.
  • Developed investigative strategies based on case information.
  • Wrote comprehensive and precise reports documenting all incidents investigated.

Field Technician

Osmose
New York, NY
05.2016 - 12.2021
  • Operated specialized equipment for maintenance of electric distribution networks
  • Analyzed charts and graphs derived from the Sensory Voltage Detector
  • Troubleshooting ground wires by assessing areas with electrical issues
  • Followed safety procedures when handling hazardous materials.
  • Applied company safety policies consistently when performing daily tasks.
  • Operated a variety of hand tools and mechanical equipment with proficiency.

Cell Phone Technician/PC Technician

Sam's Cells Phone accessories
Tupelo, MS
10.2013 - 12.2015
  • Diagnosed and resolved hardware and software issues on a variety of mobile devices.
  • Programmed SIM cards for customers' new or existing cell phone plans according to their requirements.
  • Assisted customers with troubleshooting data connection issues related to their cell phones.
  • Replaced defective parts on customer cell phones such as batteries or display screens.
  • Installed, configured, and tested cellular phones to ensure proper operation.
  • Provided technical advice to customers regarding the installation, configuration, maintenance, and repair of their cell phones.
  • Resolved customer complaints about the performance of their cell phones in a timely manner.
  • Performed complete phone erasures and factory resets, debugged problems and refurbished devices.

Education

Bachelor of Arts - Criminology

John Jay College of Criminal Justice of The City University of New York
New York, NY
06-2019

Skills

  • Remote Support
  • Technical Support
  • Hardware upgrades
  • Microsoft Windows and Office
  • Active directory

Languages

Arabic
Professional

NYPD Police Department Auxiliary Program.

  • Trained in self-defense methods, CPR and first aid, patrol procedures, and New York State Penal Law.
  • ·Maintained order during parades, festivals, street fairs, and other special events.
  • Controlled traffic during motor vehicle accidents and fire sites

Timeline

I.T Technician

MB Solutions Citadel/ Bloomberg.
06.2024 - Current

Special Investigation Unit

ISG
08.2023 - Current

Private Investigator

R.q. Investigations
01.2022 - 09.2022

Field Technician

Osmose
05.2016 - 12.2021

Cell Phone Technician/PC Technician

Sam's Cells Phone accessories
10.2013 - 12.2015

Bachelor of Arts - Criminology

John Jay College of Criminal Justice of The City University of New York

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Hareth Sharhan