Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
10
10
years of professional experience
Work History
Associate
Amazon.Inc
06.2017 - Current
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Technician
SK Food Group
02.2015 - 03.2017
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Soldering Technician
Dynalabcorp
04.2014 - 03.2015
Reworked, repaired, and adjusted cable assemblies and harnesses to meet safety standards.
Operated soldering iron stations to solder connectors to cable assemblies.
Interpreted written assembly drawings and work instructions to properly complete tasks.
Played an active role in cross-functional teams, collaborating effectively with colleagues from various departments.
Streamlined assembly processes, implementing lean manufacturing principles for optimal efficiency.
Education
High School Diploma -
Patterson Mill High School
Bel Air, MD
06.2011
Skills
Computer Skills
Circuit board repair
Disordering Techniques
Wave Soldering
Wire harness assembly
Lead-free soldering
Soldering Iron Maintenance
Timeline
Associate
Amazon.Inc
06.2017 - Current
Technician
SK Food Group
02.2015 - 03.2017
Soldering Technician
Dynalabcorp
04.2014 - 03.2015
High School Diploma -
Patterson Mill High School
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